IT Application Analyst

2 days ago

West Malling Kent, United Kingdom Tonbridge and Malling Borough Council Full time

About the role We are seeking an Application Analyst to strengthen our ICT service and help deliver data‑driven improvements across the Council. You will lead on advanced data analysis and dashboard development (e.g., The role balances application support with business analysis, automation, and continuous service optimisation.

You will collaborate with stakeholders to define system goals and requirements, contribute to user acceptance testing, maintain high availability for core applications, and act as a positive ambassador for change across the Council.

Extract, interpret, and visualise organisational data to identify trends and actionable insights; Support integrations and automation to improve deployment and support cycle times; assist with performance tuning of logic and queries.
Lead and participate in UAT for systems, reports, and dashboards; Hands‑on SQL skills for data extraction, performance optimisation, and reporting; familiarity with data validation and quality assurance.
Data analytics and dashboard creation (e.g., Power BI, SSRS).
PHP (Symfony), C# .NET, Blazor; JSON and XML; HTML5, CSS, JavaScript.
Degree in Computer Science, Information Systems, Data Analytics (or related discipline); ITIL Foundation certification.
Experience with system integrations/APIs, Agile methodologies, scripting (e.g., PowerShell), cloud/SaaS, and local government environments.
Awareness of data governance and GDPR.

Opportunity to shape data‑driven decision‑making and modernise application services across the Council.
Supportive ICT function with clear standards, processes, and professional development focus.

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