Senior Manager, Quality Management

4 weeks ago


Leeds, United Kingdom Evri Full time

We have an exciting opportunity for a FTC Solutions Manager to join us working remotely with some travel to our sites. Quantifying their cost and impact on the network through detailed operational & cost modelling. Proactively liaise with Change, Innovations, IT, Commercial, Marketing and Product teams to capture all potential developments, ensuring they are added to the solutions roadmap where a client or operational change is required.
Building strong relationships with Operational teams and Support functions to continually develop operational knowledge and capture any improvement ideas that need to go through Ops Discovery.
Developing, maintaining, and continually improving a core Operational Cost Model to quantify solution costs more efficiently, using Ops Data Science resource where appropriate.
Leading implementations to ensure the operation successfully embed new solutions & change whilst supporting monitor delivered vs planned project benefits.
Providing cover for the Senior Solutions Manager, picking up and delivering on all associated responsibilities in their absence.
Lead & manage a solution engineer & the Graduate rotation.
Inspiring a high performing team through strong leadership, effective performance management, talent development and succession planning within your function.
Experience in building business cases and value stream mapping
MS Excel, Outlook & PowerPoint
Strong stakeholder management to be able to influence at all levels, including the directorate
Strong leadership skills, able to motivate and engage direct reports, project resource and operators
We can offer you a competitive salary, bonus, 26 days annual leave plus bank holidays, 3% contribution into your pension, life assurance. On top of this, we offer a great range of flexible benefits that aim to provide something for everyone, so whether you want shopping vouchers, insurance or healthcare we’ve got you covered.



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