Security Analyst

3 weeks ago


Reading Berkshire, United Kingdom Xact Placements Limited Full time

Are you looking for a new exciting opportunity working as a Security Analyst – 3rd Line for a successful Managed Service Provider? Main Duties of the Role

  • Ownership of day-to-day incident management and proactive monitoring of IT Security Systems
  • Own, manage and drive the operation and continuous improvement of the Security Platform
  • Interrogation of the Service Desk ticketing system throughout the day to provide effective responses and resolutions to queries or incidents.
  • Responding to calls and e-mails on the service desk, adhering to strict Service Level Agreements for fault resolutions and service requests completions
  • Document and report on work completed to ensure security compliance with customer and company procedures.
  • Own escalated issues in line with company processes to ensure customer demands are met.
  • Administer and maintain end user accounts, permissions, and access rights as directed by change requests from the Service Desk and in line with the Network Security Policy.
  • Where required carry out installations and configurations of end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products.
  • Support end user workstation hardware, software, networked peripheral devices, cabling, and networking hardware and software products
Your Skills and Experience
  • 5+ years working in security related role or SOC
  • 10+ years Desktop, Networking, Server or application support experience.
  • CISSP certification
  • Excellent technical understanding of all new security technologies.
  • Exceptional knowledge of EDR and SIEM security systems and platforms.
  • Exceptional knowledge of ISO 27001 and Cyber Essentials
  • Firewall and network security configuration
  • Exceptional knowledge of AV, Patch Management, Endpoint Protection and EDR technologies
  • WAN/LAN/Networking skill sets
  • Microsoft/VMWare/Cloud technologies
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