Customer Service Administrator
1 week ago
Customer Service Administrator - Complaints Based in Norwich Full Time, Permanent Salary: £24,500 We are working with one of the UK's leading House Builders who are looking for a successful and proactive Customer Service Administrator to join their team based in Norwich. It will be your responsibility to liaise with residents to resolve complaints and prevent and limit dissatisfaction quickly and efficiently. Key responsibilities include: Customer Care and Dis-satisfaction response Proactively respond to expressions of dis- satisfaction at the initial stage, preventing escalation wherever possible. Investigate, register all complaints and report in accordance with company and client procedures. Make appointments for further works, if required, and ensure these are carried out and completed to the resident's satisfaction Arrange compensation or goodwill gestures if required, all to be agreed and approved by the Customer Service Manager / Divisional Manager Respond to expressions of dis-satisfaction received from residents via the text message service within agreed timescales and ensure the issues are addressed Ensure resident telephone surveys are carried out and recorded, with the appropriate action taken regarding feedback. Provide a monthly report detailing the findings of the surveys and actions taken to address any issues or problems that have arisen.Key Experience Experience of working within a customer services / complaints handling environment is essential Previous experience of working with a housing builder is desirable Proven experience of working in a busy environment, and delivering successful outcomes within challenging deadlines is essential.You will be working for a modern, forward-thinking business; that believes the strengths, skills and personalities of their people are the key to the group's success. For your chance of securing this fantastic role please apply online now or call Meg on (phone number removed) for more info
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Customer Service Administrator
1 week ago
Norfolk, United Kingdom Certas Energy UK Ltd Full timeWe have a position for a Customer Service Administrator in SNAP this is a full time position working Mon-FriOur Customer Service & Account Managers (CSAMs) CSAMs operate as the first point of contact for potential and existing customers, delivering a first class experience at all points of interaction with SNAP. CSAMs foster and develop successful business...
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Customer Service Representative
17 hours ago
Wymondham, Norfolk, United Kingdom Service Service Full timeAbout the RoleWe are seeking a highly motivated and personable Customer Service Advisor to join our dynamic team at Service Service. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.Key ResponsibilitiesProvide timely and effective customer support via...
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Customer Service Representative
19 hours ago
Wymondham, Norfolk, United Kingdom Service Service Full timeAbout the RoleWe are seeking a highly motivated and personable Customer Service Advisor to join our dynamic team at Service Service. As a key member of our customer support team, you will be responsible for providing exceptional service to our clients through various communication channels.Key ResponsibilitiesProvide timely and effective customer support via...
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Customer Service Representative
1 week ago
Broadland, United Kingdom Angling Direct Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative - Angling Expert. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experiences and building strong relationships with our customers.Key ResponsibilitiesCustomer...
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Customer Service Representative
1 week ago
Broadland, United Kingdom Angling Direct Full timeAbout the RoleWe are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative - Angling Expert. As a key member of our customer service department, you will play a vital role in delivering exceptional customer experiences and building strong relationships with our customers.Key ResponsibilitiesCustomer...
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Telephone Service Agent
1 week ago
Broadland, Norfolk, United Kingdom Howells Solutions Limited Full time €24,500Customer Service Administrator - Complaints Full Time, Permanent We are working with one of the UK's leading House Builders who are looking for a successful and proactive Customer Service Administrator to join their team based in Norwich. It will be your responsibility to liaise with residents to resolve complaints and prevent and limit dissatisfaction...
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Customer Service Insurance Claims Handler
1 week ago
Broadland, Norfolk, United Kingdom Anglian Home Improvements Full timeAbout Us: We are a leading National Home Improvement Company, recognised for our range of trusted brands. We specialise in delivering high-quality services across the country and are now looking for a skilled Insurance Claims Handler to join our growing team. Assess Claims: Process and evaluate insurance claims related to home improvement projects,...
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Customer Service Representative
4 months ago
Norfolk, United Kingdom Select Full timeAre you a detail-oriented problem solver passionate about delivering exceptional customer service? Do you thrive in a dynamic, fast-paced environment where every day brings a new challenge? If this sounds like you, then my client is looking for a Customer Service Representative to join their team in Colney!In this critical role, you'll be at the heart of...
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MHC Administrator
3 months ago
Norfolk, United Kingdom Select Full timeAre you a motivated, client-focused professional who thrives on building strong relationships and providing exceptional service? If you're ready to take on a dynamic role that combines customer interaction with back-office administration, we have an exciting opportunity for you.As a Machine Health Check Administrator/Service Controller based in the Wymondham...
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Customer Service Assistant
1 day ago
Norwich, Norfolk, United Kingdom Red Personnel Full timeI am looking for bright, sunny Customer Service individuals to work for student accommodation provider in Norwich Start September 2024 (temporary role)Do you have a good customer service skills with a great "can do" attitude , friendly and conscientious individual looking to work for a busy student accommodation providers?Pay rate £12.00 per hour.Hours:...
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Customer Service Representative
7 days ago
Wymondham, Norfolk, United Kingdom C S N Autos Ltd Full timeWe are seeking a highly skilled and customer-focused individual to join our team at C S N Autos Ltd as a Customer Service Advisor. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Provide exceptional customer service to...
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Customer Service Representative
7 days ago
Wymondham, Norfolk, United Kingdom C S N Autos Ltd Full timeWe are seeking a highly skilled and customer-focused individual to join our team at C S N Autos Ltd as a Customer Service Advisor. As a key member of our front-of-house team, you will be responsible for delivering exceptional customer service and ensuring a seamless experience for our clients.Key Responsibilities:Provide exceptional customer service to...
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Customer Service Team Leader
2 months ago
Thetford, Norfolk, United Kingdom Universal Business Team Full timeWe are currently seeking an experiencedCustomer Service Team leaderto join an extremely reputable, family-run SME based inThetford, Norfolk. As a Customer Service Team Leader your role will be supporting the sales team from an administrative point of view, enabling them to get on with their jobs efficiently and effectively. You will act as the main point of...
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Depot Administrator
2 weeks ago
Norfolk, United Kingdom Select Full timeAre you detail-oriented with a flair for administration and customer service? If so, my client has an exciting opportunity for you as a Depot Administrator at their Wymondham Depot.In this role, you will be the backbone of the depot’s administration, handling a variety of tasks with precision and efficiency. Your duties will include reviewing and entering...
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Customer Service Representative
5 days ago
Norfolk, United Kingdom Interaction Recruitment Full timeJob Title: Customer Service AdvisorLocation: ThetfordJob Type: Full TimeSalary: £25,000 to £28,000 DOEAbout the Role:We are seeking an experienced Customer Service Advisor to join our fast-growing team at Interaction Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that...
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Customer Service Representative
5 days ago
Norfolk, United Kingdom Interaction Recruitment Full timeJob Title: Customer Service AdvisorLocation: ThetfordJob Type: Full TimeSalary: £25,000 to £28,000 DOEAbout the Role:We are seeking an experienced Customer Service Advisor to join our fast-growing team at Interaction Recruitment. As a Customer Service Advisor, you will be responsible for providing exceptional customer service to our clients, ensuring that...
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Customer Service Advisor
3 weeks ago
Norfolk, United Kingdom Interaction Recruitment Full timeCustomer Service Advisor Thetford £25,000 to £28,000 DOE Full Time I have a great opportunity based in Thetford for an experienced Customer Service advisor to join a fast growing, fun a d friendly team. The successful candidate must have a valid UK driving licence, and own transport. Your key responsibilities will be: · Taking calls and...
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Customer Care Coordinator
2 weeks ago
Norfolk, United Kingdom rthirteen recruitment Full timeR13 Recruitment are excited to be supporting a well-known retail brand in their search for a Customer Care Coordinator to join their team on a temporary basis until Jan/Feb 2025. This role will require you to provide outstanding service to a range of customers. Based in West Norfolk, this is a full time, temporary position. This is a fully office based...
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Office Administrator
16 hours ago
Norfolk, United Kingdom M. Gaze & Co Ltd Full timeCompany DescriptionM. Gaze & Co. Ltd. is a waste management company located in Thurlton. We offer a complete waste management package to the public, business, and industry, ensuring all areas of waste are recycled and processed at our onsite facility. Our tailored services, including a fleet of specialized in-house vehicles, cater to a wide range of needs...
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Warranty Administrator
4 months ago
Norfolk, United Kingdom Select Full timeAre you someone who thrives in a challenging work environment and embraces change? Do you have a "can-do" attitude and a passion for customer service? If you're ready to take your career to the next level, we have an outstanding opportunity waiting for you.We are seeking a Warranty Administrator to join the Wymondham Depot. In this crucial role within the...