Desktop Support Engineer
1 month ago
J ob Title: IT Desktop Support Engineer
Location: Victoria London - 5 days on site
Employment Type: 6 Month Contract
Day Rate: £200-£220 Outside IR35
Are you an experienced IT professional with a passion for delivering exceptional customer service? Our client are seeking a skilled IT Desktop Support Engineer to join their team in London. You will provide onsite desktop support in London and across various European locations, ensuring seamless IT operations.
Key Responsibilities:
- Deliver technical support to end users, handling hardware and software issues.
- Troubleshoot and resolve incidents related to desktops, laptops, printers, and peripherals.
- Support audio/visual technology and assist with video conferencing setups.
- Manage hardware inventory, perform system setups, and support office moves.
- Provide hands-on infrastructure support.
- Collaborate with internal teams and external vendors on IT projects.
- Prepare and maintain support documentation.
- MDM experience.
Key Qualifications:
- 4+ years of IT support experience.
- Strong expertise in Microsoft environments (Windows 10/11, Office 365, SharePoint, Teams).
- Familiarity with ITIL processes (v3/4 Foundation certification required).
- Ability to travel within Europe for onsite support as needed.
Please do not apply if you are not flexible to travel to different sites in Europe.
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