Account Manager
1 month ago
VANRATH have partnered with leading provider of advanced solutions to the civil, environmental and geotechnical construction markets.
This is a fantastic opportunity for any Sales experienced individual to join a longstanding company that offers many routes for progression.
Salary
£25,000 + 5% Bonus. Excellent benefits including performance bonuses and development opportunities.
Responsibilities:
- To develop and secure sales opportunities of the companies products and services; reactively or proactively
- To promote the Company through proactive development and monitoring of customer relationships and managing their expectations
- Use of CRM, SAP and other company business system tools to ensure accurate project, enquiry, quotation, order, invoicing and other processes associated with commercial enquiries
- To be the front line of inbound enquiries to the company by displaying a professional and efficient telephone manner and approach to customers
- Use of CRM to ensure follow-ups are made on enquiries to maximise opportunities to sell company products
- Take an active involvement in any marketing activities in association with the Regional and Marketing teams
- To attend any meetings as appropriate to provide product support and customer service if required
- Develop a practical knowledge of the Company’s products and solutions by working closely with the national and centralised technical resources
- To maintain, in liaison with the Sales & Purchasing Manager, a standardised approach to pricing across the sales function
- Interact with external warehouse/haulage and in-house Supply Chain resources to ensure efficient delivery service to our clients
- To follow the business processes necessary to facilitate and comply with office processes and procedures, from the point of initial contact with the customer to completion of the project
- To minimise commercial risk to the company through effective credit management of clients
- Working with Sales & Purchasing Manager to deliver the processes to ensure the efficient and accurate management of stocks
- Ensure timely invoicing and accurate stock control
- Maintain and manage the specialist tool hire system as required
- Maintaining the Company’s commitment to ISO 9001:2008 including championing Customer Satisfaction and identifying and pursuing areas of continuous improvement to customer service
The Ideal Candidate:
- Proactive and able to manage priorities
- Positive, energetic and confident person
- Well organised and able to work to deadlines
- Strong and persuasive communicator
- Initiative and confidence to promote new ideas
- Proven administration and time management skills
- Team player
The Skills:
- IT literate – Office Suite (specifically Word, Excel and Outlook)
- CRM literate and able to coach others in its successful use
- SAP capability an advantage
- Knowledge of the construction industry would be advantage but not essential
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