Technical Support Engineer
1 month ago
Customer Technical Support Engineer Sector: AI-Driven Document Management Technology
Manchester-based (Hybrid Remote)
At Answertree, we’re redefining the bid response software landscape with AI-powered solutions that streamline and enhance the proposal process. Our team comprises talented and driven professionals who are passionate about building tools that create meaningful improvements for our clients.
We’re seeking a Customer Technical Support Engineer, an enthusiastic recent graduate or someone with 1-2 years of experience, who has a passion for technology and a natural ability to connect with customers. In this role, you’ll be the first point of contact for users, guiding them through onboarding, troubleshooting, and helping them make the most of the Answertree platform.
Recent graduate or professional with 1-2 years of experience and a degree in Computer Science, Engineering, or a related field
Comfortable with technology and software tools, with a keen interest in problem-solving
Customer Support: Provide first-line technical support, assisting clients with onboarding, troubleshooting, and navigating the platform
Quality Assurance: Assist with software testing to identify issues and contribute to performance enhancements
An opportunity to build your career within a company transforming bid management with cutting-edge AI
Growth opportunities as Answertree continues to expand
Competitive salary and benefits package
ai to learn more.
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