Spa Therapist

Albrighton Hall Hotel & Spa are looking for a Beauty Therapist.
We are looking for beauty therapists to join our team at The Orchid Rooms, our beautiful Treatment Centre within Inspirations Leisure & Spa at the Mercure Albrighton Hall Hotel & Spa resort.

Who are we?
Mercure Shrewsbury Albrighton Hall Hotel & Spa is an 87 bedroom hotel beautifully placed in the Shropshire countryside, with a full leisure club, health spa, meetings and events to compliment the hotels oak room restaurant and 1630 bar. A 4* hotel, perfectly situated for business and leisure, sat within 15 acres of gardens and woodland. Excellent service, quality foods and beverages and an overwhelming sense of teamwork are key to our success.
Visit our website for more information –

Role Responsibilities
As a beauty therapist, you will be an imperative part of the hotel & spa team. You will ensure that all spa guests & beauty club members’ needs are tailored to by following the ESPA ways of working. You will have a calming approach to guest service and aftercare and ensure that the health, safety and satisfactory experience are at the forefront of your mind. Therefore, must perform the following tasks to the highest standards:
o To carry out beauty treatments in The Orchid Rooms, reporting to the Head Therapist and assisting in the day-to-day duties of running a busy spa.
o Flexibility is important with this position. The successful candidate may be required to work varied shifts including weekends with a range of working hours from 9 am - 7 pm
o Ensure treatments are carried out to a high standard and providing excellent customer service
o Complete reception shifts, taking bookings, payments and welcoming guests.
o Provide spa tours for day guests
o Responsible for the cleanliness of the beauty rooms and public area's
o Promote sales on products and services

Key Requirements
o Previous experience as a beauty therapist is advantageous
o Minimally trained to level 2 in beauty therapy, level 3 training is preferred
o Previous customer service experience
o Excellent interpersonal and communication skills
o Commitment to delivering a high level of customer service
o Ability to work under pressure
o Excellent grooming standards
o Flexibility to respond to a variety of work situations

Benefits
Enjoy various company’s benefits including, meals on duty, full leisure club access, share of tips & gratuities, bonus breaks, loyalty schemes and reward programs both national and international

Salary: TBC
Job Type: Permanent
Working Hours: Flexible (Part time / zero hour available)