Homeless Outreach Worker

4 weeks ago


Letchworth Garden City Hertfordshire, United Kingdom Mind Hertfordshire Network Full time

Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?

Flourish Community Outreach Worker
Based: Flexible across our 7 Hertfordshire wellbeing centres

We have a vacancy for a Flourish (Refugee and Asylum Seekers) Comminity Outreach Worker to join our team, supporting refugees and asylum seekers in the community with multiple needs who have mental health as a primary need, through providing advice, information and holistic support.

Complex needs are defined by the National Complex Needs Alliance as a combination of health needs and social needs.

About the Service

‘Flourish’ is a highly flexible and responsive outreach service developed to meet the needs of refugees and asylum seekers in Hertfordshire. The aim of the service will be to support refugees and asylum seekers in the community with multiple needs who have mental health support as a primary need.

To provide advice, information, onward referral and holistic support to clients with mental ill health.

* Support to build social networks and reduce isolation whilst settling into the Hertfordshire community this includes building a sustainable and empowering peer support network and building confidence and self-esteem.

* To ensure that the safety and wellbeing of the client is monitored and reviewed regularly.

* To take allocated referrals from any agencies including the Community Navigators, Borough and District Councils, Herts Help, Housing Providers, Herts Welcomes Refugees, the Refugee Council and self-referrals including walk in contacts at any of the Mind wellbeing centres across the county.

* Ensure all person centred risk assessments and support plans are completed.

* Support clients to build their emotional resilience, promoting self-management through building an understanding of their own triggers/coping strategies.

* To provide safeguarding intervention support. This will include responding to problems, which pose an immediate risk.

* To assist clients to access appropriate mental health services, housing/tenancy services and other services according to assessed needs.

* To establish effective pathways across a variety of agencies to maximise and provide effective partnership working, working with other third sector and VCSE organisations to provide signposting and continuity of care.

Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)

* An additional day of leave each year for your birthday following completion of probation period.

* Ongoing training relevant to your role.

* An Employee Assistance Programme.

* Health cover (after 6 months employment) - compensation payment for Optical, Dental, Chiropody and Therapy Treatments.

You will be directed to our website to complete your application for this position.

We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. No agencies please


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