Helpdesk Coordinator
4 weeks ago
Helpdesk Coordinator - Halesowen We are recruiting for an experienced Service Co-ordinator to join a busy team on behalf of our client an established Facilities Management company based in the Midlands with works carried out nationwide, specialising in Hard FM, completing reactive and planned works across a number of retail and commercial sites. Service Coordinating/Facilities Management experience is not essential – general administration background is necessary. Responsibilities:
- Allocating work to engineers in response to reactive and planned maintenance.
- Managing the allocation of reactive and planned work on bespoke service software, ensuring this is done in a timely manner and service level agreements are met.
- Ensuring time on site for reactive, quoted and planned maintenance works are within contract budgets/spend limits.
- Job by job communication and tracking of engineering workforce to ensure operation systems are accurate and up to date within real time.
- Ensuring job statuses are up to date and providing on demand reports.
- Ensuring client issued spreadsheets are up to date and issued in set timescales.
- Be a key point of contact for clients and engineers.
- Ensure clients are kept informed in advance of planned preventative maintenance and reactive visits.
- Producing estimates and quotations for customers and clients.
- Collating, reviewing, filing, and issuing all Engineer and Subcontractor paperwork.
- Purchasing, ensuring internal policy is adhered to.
- Stock and van stock monitoring and control
- Weekly/monthly reporting to Team Leader
- Assisting with Supplier invoice query resolution in line with internal deadlines
- Planning and scheduling Engineer vehicle repairs and servicing
- Any other tasks as reasonably requested by Team Leader
- Previous administration experience
- Technical knowledge
- Excellent communicator
- Ability to prioritise
- IT Literate in Microsoft
- High level of accuracy and attention to detail
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Helpdesk Coordinator
2 months ago
Halesowen, United Kingdom CV-Library Full timeHelpdesk Coordinator - Halesowen We are recruiting for an experienced Service Co-ordinator to join a busy team on behalf of our client an established Facilities Management company based in the Midlands with works carried out nationwide, specialising in Hard FM, completing reactive and planned works across a number of retail and commercial sites. Service...
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Helpdesk Operative
3 weeks ago
West Drayton, United Kingdom CV-Library Full timeCBRE is the global leader in real estate services and leverages the industry's most powerful knowledge base to meet the commercial real estate needs of its clients worldwide. Our vision is to be the preeminent, vertically integrated, globally capable real estate service firm. Globally we employ over 70,000 employees and operate in 48 countries. Job...
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Coordinator - IT Service Desk Team Leader
4 weeks ago
Halesowen, West Midlands, United Kingdom 5G Recruitment Full timeHelpdesk Coordinator - Halesowen We are recruiting for an experienced Service Co-ordinator to join a busy team on behalf of our client an established Facilities Management company based in the Midlands with works carried out nationwide, specialising in Hard FM, completing reactive and planned works across a number of retail and commercial sites. Service...
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Facilities Helpdesk Administrator
7 days ago
South West London, United Kingdom CV-Library Full timeFacilities Helpdesk Administrator- South West London- 36k- Plus Package My client a well known Facilities and Management Company who specialise in Luxury Retail are currently recruiting for an experienced Facilities Helpdesk Administrator to service a Prestigious Contract in South West London. The ideal candidate will have experience in planned and...
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Maintenance Coordinating Team Leader
5 months ago
West Sussex, United Kingdom Resourcing Group Full timeI am currently recruiting for a maintenance coordinator to lead a small team of helpdesk assistants for a large facilities maintenance company for an office-based position working full-time Monday - Friday. This is a permanent role with amazing benefits for a company that values their employees. **Job details include**: - Monday - Friday (40 hours) -...
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Workforce Scheduling Coordinator
4 weeks ago
West Midlands Combined Authority, United Kingdom Arcus Solutions Full timeWe are seeking an experienced Workforce Scheduling Coordinator to join our Central Operations Planning team on a permanent basis at our Redditch office.Your new role will involve managing and scheduling engineers through our scheduling system in accordance with agreed set SLAs and KPIs. You will be liaising between our field-based engineers and client...
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Contract Services Coordinator
2 weeks ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout the JobWe are seeking a highly skilled Contract Services Coordinator to join our team at Nexgen Group.The successful candidate will provide exceptional client service experience, working closely with Operations Managers, Supervisors, and the Scheduling and Dispatch team to deliver efficient and effective services.The primary objective of this role is...
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Facilities Management Coordinator
3 weeks ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout the RoleNexgen Group is seeking a highly skilled Facilities Management Coordinator to join our team. As a key member of our client service team, you will be responsible for providing exceptional support to our clients and ensuring the smooth delivery of our facilities management services.Key ResponsibilitiesAct as the primary point of contact for...
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Senior Contract Coordinator
2 days ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout Nexgen GroupNexgen Group is a dynamic and innovative organization that prides itself on delivering exceptional service to its clients.Estimated Salary: $60,000 - $80,000 per annum.Job DescriptionWe are seeking an experienced Contract Administrator to join our team as a Senior Contract Coordinator. This role will be responsible for providing...
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Property Administrator
6 months ago
West London, United Kingdom ACME Appointments Full timeHigh-profile West End property company that own and manage a substantial portfolio of property in the Mayfair area are looking for an articulate administrator to join their property helpdesk team. You will probably already have 6-12 months' relevant admin/customer service experience in the property or hospitality (hotels) sector under your belt and be...
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Contract Coordinator
3 weeks ago
West Byfleet, Surrey, United Kingdom Nexgen Group Full timeAbout the RoleThe Contract Administrator is a key member of our team at Nexgen Group, responsible for delivering exceptional client service and support. The ideal candidate will have experience working in a customer-facing role, with strong communication and problem-solving skills. ResponsibilitiesAct as the primary point of contact for client service...
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Infrastructure Engineer
2 weeks ago
West Midlands, United Kingdom Public Sector Full timeInfrastructure Engineer. Cloud Digital Data and Technology (DDaT) £53,300 + Package. + On call rates.Staffordshire Police Stafford. HybridRole PurposeDigital, Data and Technology are responsible for transforming and supporting all of the force's digital technology needs. The Infrastructure & Applications team, within Operations, are responsible for all of...
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Infrastructure Engineer
2 weeks ago
West Midlands, United Kingdom Public Sector Full timeInfrastructure Engineer. Applications Digital Data and Technology (DDaT) £53,300 + Package. + On call rates.Staffordshire Police Stafford. HybridRole PurposeDigital, Data and Technology are responsible for transforming and supporting all of the force's digital technology needs. The Infrastructure & Applications team, within Operations, are responsible for...
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Infrastructure Engineer
2 weeks ago
West Midlands, United Kingdom Public Sector Full timeInfrastructure Engineer. Virtualisation. Digital Data and Technology (DDaT) £53,300 + Package. + On call rates.Staffordshire Police Stafford. HybridRole PurposeDigital, Data and Technology are responsible for transforming and supporting all of the force's digital technology needs. The Infrastructure & Applications team, within Operations, are responsible...
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Business Administrator
2 weeks ago
Worthing, West Sussex, United Kingdom Mitie Full timeJob Overview 12 month fixed term contract (Maternity Cover) Monday - Friday 08:00 - 16:00 (half hour unpaid break) Site based position in a friendly office. Main Duties Monitor staff absences and log with the management teams Assist in the distribution of communications material to all teams File paperwork as generated, archive as requested Answer...
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Customer Service Representative
5 months ago
West Wickham, United Kingdom Top Jobs Group Ltd Full timeOur client based in Bromley is seeking an experienced Help Desk Service Administrator to work for a growing, fast moving property maintenance group servicing commercial and residential properties within the UK. Call Julie - 0203 973 1111 ** GREAT BENEFITS ** - **22 DAYS HOLIDAY PLUS BANK HOLIDAYS**: - **PENSION AFTER QUALIFYING PERIOD**: - **FREE LUNCH...
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NOC 3rd Line Engineer
2 weeks ago
Horsham, West Sussex, United Kingdom FluidOne Full timeCompany Overview Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £68m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for April 2022. Underlying its services is FluidOne’s national fibre network, Platform One, which is...
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NOC 3rd Line Engineer
2 weeks ago
Horsham, West Sussex, United Kingdom FluidOne Full timeCompany Overview Established in 2006, FluidOne is an award-winning provider of Connected Cloud Solutions with a £68m turnover and focus on customer service, consistently achieving one of the highest Net Promoter Scores (NPS) in the industry, securing 85 for April 2022. Underlying its services is FluidOne’s national fibre network, Platform One, which is...