Quality Management
2 weeks ago
Provides support, consultancy and oversight on Quality Issues that occur across the organization during the performance of the services provided by both Clinical and Corporate. Leads root cause analyses and the implementation of corrective actions required to meet regulatory requirements. Participates in meetings with clients on the management of quality issues on their projects.
Provides support, consultancy and oversight on Quality Issues that occur across the organization during the performance of the services provided by both Clinical and Corporate.
Leads root cause analyses and the implementation of corrective actions required to meet regulatory requirements.
Participates in meetings with clients on the management of quality issues on their projects.
Investigates QI related quality trends, potential risks and mitigations with QI Management
Contributes to or leads QI management process improvement initiatives, as assigned
Presents information to QI Management leadership, as applicable
Requires comprehensive business and technical knowledge/experience to improve management of QIs at Syneos Health.
Ensures commitments and timelines for QI management adheres to Syneos Health requirements.
Offers solutions to QI management issues and identifies process improvement opportunities
Advises Quality Assurance (QA) auditors and operational staff in providing QI information to sponsors, auditors, regulatory inspectors or other external parties.
Reviews controlled documents, providing input on content alignment with Syneos Health controlled document standards and (where appropriate) technical content. May be assigned to support quality-related activities at an account/project level.
Solves complex problems and/or conducts complex analyses. Escalates issues to Corporate Quality leadership when required.
Makes decisions that impact a range of standard and non-standard operational, process, project or service activities
Assesses and interprets customer’s (internal and external) quality needs and requirements and proactively develops solutions
Project Management - Leads medium-scale, may lead large QI Management or Corporate Quality projects or programs with moderate risks and resource
Represents QI Management, as assigned
Performs other quality-related activities as directed by management
Travel may be required (approximately 15%)
Proficiency in Microsoft Office Suite (Word, Excel and PowerPoint), email and voicemail. Significant project management and customer management skills. Further, nothing contained herein should be construed to create an employment contract. Any language contained herein is intended to fully comply with all obligations imposed by the legislation of each country in which it operates, including the implementation of the EU Equality Directive, in relation to the recruitment and employment of its employees. The Company is committed to compliance with the Americans with Disabilities Act, including the provision of reasonable accommodations, when appropriate, to assist employees or applicants to perform the essential functions of the job. #
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