IT Engineer

2 weeks ago

Frimley Surrey, United Kingdom Nsc Global Full time

NSC Global (Cisco Gold Partner) provides global network implementation and support solutions to world-class organizations, delivering cost savings and operational simplicity. NSC Global is a 20-year-old private company that delivers tailored solutions to over 50 of the world's leading multinational enterprises, outsourcers, and service providers.
NSC Global is currently looking for a Desk Side Support Engineer (Level 2) to join our growing company.
Field incoming help requests from end users via both telephone and work orders in a courteous manner
Build rapport and elicit problem details from help desk customers
Record, track, and document the help desk request problem-solving process, including all successful and unsuccessful decisions made, and actions taken, through to the final resolution
Monitor and control daily service call activity, utilization, inventory levels and service levels.
Resolving technical problems with hardware, software and connectivity.
Participate in the configuration and support of internal systems.
Adhering to documented policies, procedures and processes for nsc that are specific to the service.
Clear and concise documentation of all customer interaction within appropriate CRM tool.
Support installation and implementation of connectivity and high-end systems products
Work Experience: More than 24 months

Advanced knowledge in Computer Hardware
Advanced knowledge in Common Software applications
Advanced knowledge in Microsoft Operating system
Proficient knowledge in configuring and troubleshooting networking, wireless and VPN features of end-user devices
Proficient knowledge in Ticketing software
Microsoft Office & Office 365 applications
Network and server hardware and components
IT qualifications may include:
Dell Desktop/Laptop, HP Desktop/Laptop/Printer, Lenovo Desktop/Laptop, Lexmark Printer, IBM Printer, Server +
Microsoft Certified IT Professional (MCITP) certification in desktop area
Microsoft Office Specialist (MOS) certification
#

  • Senior Engineer, Data Engineering

    2 weeks ago

    West Byfleet, Surrey, United Kingdom IT Talent Full time

    As part of our expansion, we're bringing our data operations in-house to unlock its full potential and drive informed decision-making through data analysis. We're seeking a talented individual to spearhead this initiative, taking ownership of our entire data function using the Microsoft stack. Why Join Us: This role presents a unique opportunity for you...

  • Senior Engineer, Data Engineering

    2 weeks ago

    West Byfleet, Surrey, United Kingdom IT Talent Full time

    As part of our expansion, we're bringing our data operations in-house to unlock its full potential and drive informed decision-making through data analysis. We're seeking a talented individual to spearhead this initiative, taking ownership of our entire data function using the Microsoft stack. Why Join Us: This role presents a unique opportunity for you...

  • Senior Flow Assurance Engineer

    3 days ago

    Surrey, United Kingdom First Recruitment Group - IT Full time

    Senior Flow Assurance EngineerInitial 12 Month contractLeatherhead, Surrey – 3 days per week in the office, 2 days per week working from homeOutside IR35Multiple Senior Flow Assurance Engineers are required to support a large Oil & Gas company based in Leatherhead, Surrey on an initial 12 month contract basis.The roles will offer the flexibility of hybrid...

  • Senior Flow Assurance Engineer

    3 days ago

    Surrey, United Kingdom First Recruitment Group - IT Full time

    Senior Flow Assurance Engineer Initial 12 Month contract Leatherhead, Surrey – 3 days per week in the office, 2 days per week working from home Outside IR35 Multiple Senior Flow Assurance Engineers are required to support a large Oil & Gas company based in Leatherhead, Surrey on an initial 12 month contract basis. The roles will offer the flexibility...

  • Data Engineer

    2 weeks ago

    West Byfleet, Surrey, United Kingdom IT Talent Full time

    About Us: We're an innovative company based in Byfleet, currently experiencing an exciting phase of growth. As part of our expansion, we're bringing our data operations in-house to unlock its full potential and drive informed decision-making through data analysis. We're seeking a talented individual to spearhead this initiative, taking...

  • Data Engineer

    2 weeks ago

    West Byfleet, Surrey, United Kingdom IT Talent Full time

    About Us: We're an innovative company based in Byfleet, currently experiencing an exciting phase of growth. As part of our expansion, we're bringing our data operations in-house to unlock its full potential and drive informed decision-making through data analysis. We're seeking a talented individual to spearhead this initiative, taking...

  • Data Engineer

    2 days ago

    West Byfleet, Surrey, United Kingdom IT Talent Full time

    Job Description About Us: We're an innovative company based in Byfleet, currently experiencing an exciting phase of growth. As part of our expansion, we're bringing our data operations in-house to unlock its full potential and drive informed decision-making through data analysis. We're seeking a talented individual to spearhead this...

  • Senior Infrastructure Engineer

    4 weeks ago

    Woking, Surrey, United Kingdom Spectrum IT Recruitment Full time

    Senior Infrastructure Engineer / Technical Lead Senior Infrastructure Engineer / Technical Lead required by an established managed service provider located in Woking. The Senior Infrastructure Engineer will act as the technical lead for a team of 10 infrastructure engineers supporting a customer based with their cloud (largely Azure) based infrastructures....

  • Senior risk management engineer

    1 week ago

    Leatherhead, Surrey, United Kingdom First Recruitment Group - IT Full time

    Senior Flow Assurance Engineer Initial 12 Month contract Leatherhead, Surrey – 3 days per week in the office, 2 days per week working from home Multiple Senior Flow Assurance Engineers are required to support a large Oil & Gas company based in Leatherhead, Surrey on an initial 12 month contract basis. The roles will offer the flexibility of hybrid...

  • Senior Flow Assurance Engineer

    1 week ago

    Leatherhead, Surrey, United Kingdom First Recruitment Group - IT Full time

    Senior Flow Assurance Engineer Initial 12 Month contract Leatherhead, Surrey – 3 days per week in the office, 2 days per week working from home Outside IR35 Multiple Senior Flow Assurance Engineers are required to support a large Oil & Gas company based in Leatherhead, Surrey on an initial 12 month contract basis. The roles will offer the flexibility of...

  • Senior Flow Assurance Engineer

    1 week ago

    Leatherhead, Surrey, United Kingdom First Recruitment Group - IT Full time

    Senior Flow Assurance Engineer Initial 12 Month contract Leatherhead, Surrey – 3 days per week in the office, 2 days per week working from home Outside IR35 Multiple Senior Flow Assurance Engineers are required to support a large Oil & Gas company based in Leatherhead, Surrey on an initial 12 month contract basis. The roles will offer the flexibility of...

  • Principal Electrical Package Engineer

    3 weeks ago

    Leatherhead, Surrey, United Kingdom First Recruitment Group - IT Full time

    Principal Electrical Package Engineer 12 Month Contract (on-going) Outside IR35 Leatherhead (Hybrid) Competitive Rate Job Description Principal Electrical Package Engineer with demonstrable experience of managing substation and switchgear package vendors through EPC. Their experience shall include designs for onshore electrical distribution power...

  • Principal Electrical Package Engineer

    3 weeks ago

    Leatherhead, Surrey, United Kingdom First Recruitment Group - IT Full time

    Principal Electrical Package Engineer 12 Month Contract (on-going) Outside IR35 Leatherhead (Hybrid) Competitive Rate Job Description Principal Electrical Package Engineer with demonstrable experience of managing substation and switchgear package vendors through EPC. Their experience shall include designs for onshore electrical distribution power...

  • Senior Flow Assurance Engineer

    1 week ago

    Leatherhead, Surrey, United Kingdom First Recruitment Group - IT Full time

    Senior Flow Assurance Engineer Initial 12 Month contract Leatherhead, Surrey – 3 days per week in the office, 2 days per week working from home Outside IR35 Multiple Senior Flow Assurance Engineers are required to support a large Oil & Gas company based in Leatherhead, Surrey on an initial 12 month contract basis. The roles will offer the flexibility...

  • Principal Electrical Package Engineer

    3 weeks ago

    Leatherhead, Surrey, United Kingdom First Recruitment Group - IT Full time

    Principal Electrical Package Engineer 12 Month Contract (on-going) Outside IR35 Leatherhead (Hybrid) Competitive Rate Job Description Principal Electrical Package Engineer with demonstrable experience of managing substation and switchgear package vendors through EPC. Their experience shall include designs for onshore electrical distribution power...

  • Principal Electrical Package Engineer

    2 weeks ago

    Leatherhead, Surrey, United Kingdom First Recruitment Group - IT Full time

    Principal Electrical Package Engineer 12 Month Contract (on-going) Outside IR35 Leatherhead (Hybrid) Competitive Rate Job Description Principal Electrical Package Engineer with demonstrable experience of managing substation and switchgear package vendors through EPC. Their experience shall include designs for onshore electrical distribution power...

  • Senior Software Engineer

    1 month ago

    Staines-upon-Thames, Surrey, United Kingdom Premier IT Full time

    Senior Software Engineer I'm currently working for a globalsoftware businesswho are looking for aSenior Software Engineerto join their growing team in Staines-upon-Thames. The main requirement of the role is to have excellent experience across C++ & Rust. Senior Software Engineerrole requires office working ofonce a month in Staines-upon-Thames. Minimum...

  • Infrastructure System Engineer

    3 weeks ago

    Guildford, Surrey, United Kingdom Prospectus IT Recruitment Full time

    Job Description: Hybrid (3 days in office) Permanent Based in Guildford No sponsorships (British citizens or indefinite leave to remain visas only) Administration and project delivery of SSTL’s IT infrastructure and the provision of 3rd line support to the Service Desk Provide technical expertise in the day to day administration, implementation, and...

  • Infrastructure System Engineer

    4 weeks ago

    Guildford, Surrey, United Kingdom Prospectus IT Recruitment Full time

    Hybrid (3 days in office) Permanent Based in Guildford No sponsorships (British citizens or indefinite leave to remain visas only) Administration and project delivery of SSTL’s IT infrastructure and the provision of 3rd line support to the Service Desk Provide technical expertise in the day to day administration, implementation, and maintenance of all...

  • Infrastructure System Engineer

    1 day ago

    Guildford, Surrey, United Kingdom Prospectus IT Recruitment Full time

    Job Description Hybrid (3 days in office) Permanent Based in Guildford No sponsorships (British citizens or indefinite leave to remain visas only) Administration and project delivery of SSTL’s IT infrastructure and the provision of 3rd line support to the Service Desk Provide technical expertise in the day to day administration, implementation, and...