Technical Author

3 weeks ago

Barking Suffolk, United Kingdom Chase Full time

Job Schedule Full time
We're creating products that solve real world problems and put customers at the center - all in an environment that nurtures skills and helps you realize your potential. You thrive in working in tribes and squads that focus on specific products and projects - and depending on your strengths and interests, you'll have the opportunity to move between them.
We understand that everyone's unique - and that diversity of thought, experience and background is what makes a good team, great. By bringing people with different points of view together, we can represent everyone and truly reflect the communities we serve. Developing comprehensive high-quality documentation and content. This includes internal content to support intra-organisational knowledge management and external content for customers to obtain maximum value from our products and services.
Work closely with Product and Engineering across various teams to gain deep understanding of the products and services we offer, and translate complex technical information into simple, accurate, engaging content for both internal and external audiences
Research, create, and maintain documentation templates for internal and external documentation that adhere to organizational and legal standards
Define standards and processes for creating and publishing internal and external documentation
Develop content in alternative media forms for maximum usability, with consistent tone of voice across all documentation
Push forward new ideas on how to create, deliver, author, and interact with technical content
You are creative and collaborative. Superb written communication skills, with strong attention to detail and quality
Ability to quickly learn and understand complex subject matters and to describe them in a clear, simple language
Experience in writing documentation (ideally docs as code), manuals, guides and tutorials for various audiences
Proven experience working closely with Design, Product and Engineering to define content structure and creating visuals and diagrams for technical support content
Comfortable in uncharted waters. We are building something new. Ability to see the long term. We are looking for people who expect personal performance and team performance to be nothing short of the best
We primarily use JVM based languages (Java/Kotlin) 
We are entirely cloud native (GCP and AWS) and want to build a truly multi-cloud solution
Morgan is a global leader in financial services, providing strategic advice and products to the world's most prominent corporations, governments, wealthy individuals and institutional investors. Our first-class business in a first-class way approach to serving clients drives everything we do. We strive to build trusted, long-term partnerships to help our clients achieve their business objectives.
We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Our professionals in our Corporate Functions cover a diverse range of areas from finance and risk to human resources and marketing.

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