Tenancy Solutions Caseworker

3 weeks ago

Northampton Northamptonshire, United Kingdom emh group Full time
We are thrilled to invite you to join us at emh during this period of growth for our Communities Team. Our primary objective is to expand our presence in the communities we serve, and we believe that your expertise will contribute significantly to this endeavour. Role Are you ready to make a difference in people's lives? Do you have a passion for leading on the case management of antisocial behaviour, hate crime, domestic abuse and tenancy fraud which will ensure that the communities we serve are safe and secure? We have the perfect opportunity for you We are currently looking for a dedicated and compassionate Tenancy Solutions Caseworker to join our team. In this role you will be providing a specialist tenancy solutions service within the communities' team that focusses on early intervention, regular contact, positive interventions, making a difference to our customers and communities. The person Do you have a detailed understanding of operational housing law and ASB, and neighbourhoods and community agenda? Do you have experience of working in a customer facing role and excellent communication, influencing, negotiating, and decision-making skills? Have you got strong interviewing skills, able to review reports, interpret and corroborate information, with an excellent attention to detail? Are you well organised, able to prioritise and manage competing priorities delivering work to agreed deadlines and standards? If so, we would love to hear from you. For further information about the role, please see attached Job Description and Person Specification. Our Values Our Values are important to us at emh and we're looking for a supervisor who can live our values, and help embed them into the services we deliver. Our values are: Integrity, Diversity, Openness, Accountability, Clarity and Excellence. Company Benefits Our package for this role includes: 39 days annual leave (including statutory days), increasing to 44 days with length of service. Social Housing Pension Scheme (your contributions are matched by emh up to 8%) Health Cash Plan and Enhanced Employee Assistance Program (Provided by BHSF) a wide range of training and development opportunities (we are an Investors in People accredited organisation) Company Sick Pay (increasing with length of service to six month's full pay, six month's half pay). Opportunities to work flexibly and from home, where the business need allows. How to apply Please send an up- to-date CV with a covering letter of no more than 3 sides of A4, detailing how you meet the requirements of the person specification. (Please note your covering letter and CV will need to be on the same document). Closing date: Sunday, 26 May 2024 Interviews will take place on 7 & 10 June 2024 We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.

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