Senior Hospitality Manager

4 weeks ago

Milton Keynes Buckinghamshire, United Kingdom Red Bull Racing Formula One Team Full time

For many fans of Formula One, the sport exists between lights and chequered flag on a Sunday afternoon. It begins and ends with the exploits of the drivers on the track. But this is merely the tip of the spear. The reality of modern F1 is that of a complex and intertwined operation, every part of which needs to perform near its limit if success is to be achieved. From the pit crew searching for the ultimate repeatable pit stop, to the inspiration of the designers, the application of engineers and the herculean efforts of an army of fabricators and machinists. Much of our success is thanks to the diversity of thought and spectrum of skill sets held within the team, our ability to recognise unique contributions from individual team members is just a part of why we love what we do.

Job Description

The main objective of this role is to ensure that every Oracle Red Bull Racing & Visa Cash App RB guest has an outstanding experience at every event or location and that the Team's identity is always at the heart of what we do. This includes a focus on the successful execution of the international Hospitality Programme, with a primary focus on both the VIP Paddock programme and the Paddock Club Team suite.

If you have a passion for customer service and thrive in a fast-paced environment, then this role could be for you. To be successful the candidate must possess key abilities such as detailed planning, forward thinking, the ability to adapt and remain calm under pressure. The candidate should also have a genuine passion for providing unparalleled customer service and an interest in the latest trends and pop culture.

Key aspects of the role:

  • Liaise with Formula One Management regarding talent requests, ensuring requests are prioritised with a strategic focus to benefit the Team.
  • Work with the Operations Team to ensure a premium experience is delivered within Paddock Hospitality and opportunities with talent are maximised, across both Oracle Red Bull Racing and Visa Cash App RB.
  • Work alongside the Hospitality Manager to ensure the day-to-day organisation of race hospitality events including logistics, ticketing, guest list management, and Paddock Club suite set up.
  • Maintain the Team’s high standards and ensure consistent high-quality hospitality at all guest touch points from racetrack to factory.
  • Assist the Hospitality Group Lead in exploring new Hospitality opportunities Trackside, outside of the Paddock and Paddock Club offering with a commercial focus.

Who we’re looking for:

  • Strong hospitality experience ideally within Formula 1.
  • Have a proven track record for delivery a high standard of customer service.
  • Comfortable in a fast-moving, commercial environment, working collaboratively with the broader central marketing team.
  • Have some knowledge, affinity or experience of sport or the sports industry (in a personal or professional capacity)
  • Have an interest in popular culture, current trends, and talent management.

Now from us - what you can expect to receive in return:

Not only is this a fantastic role, a good salary is just the start; there are many other benefits too such as our bonus scheme, private health care cover, life assurance scheme, workplace nursery, company contributed pension scheme, on site gym & fitness classes, daily food allowance, and a cycle to work scheme; but above all, the job satisfaction doesn’t get any better than the feeling of making a real contribution to the function of our grand prix cars.

Job Posting End DateMon, 27 May 2024

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