Senior Software Engineer, Data Science

3 weeks ago

Newtownabbey Co Antrim, United Kingdom Squarespace Full time

Senior Software Engineer, Incident Response & Observability
Create a customizable website or online store with an all-in-one solutionfrom Squarespace. Choose a website template and start your free trialtoday. The Squarespace Incident Response & Observability team is looking for a Senior Software Engineer to lead the automation & experimentation efforts for detection, monitoring, and mitigation across Squarespace-powered systems, to protect our Customers from product and service degradations, incidents and outages, and empower our engineering staff with the self-service Observability toolkit to gain insights into our tech ecosystem, to be equipped to detect and triage.
Our team mission is to overhaul a Business Continuity program to standardize processes & workflows, mitigate risks, collect data insights from incident trends affecting business-critical uptime metrics, prepare and communicate Incident reports for a broad audience from individual contributors to C-suite executives, measure Incident frequency & volume, downtime costs, and security threats, and improve Incident Service Level Agreement metrics to our contractual commitments.
You will promote an accountability model for performance, availability & uptime Indicators that help increase resiliency to Incident Response.
You will work with a diverse group, including Product Engineering, Infrastructure, Platform Engineering, Product Specialists, Customer Operations, Security, Legal, Enterprise, Data Science, Product Analytics, UX, and organizational leaders.
As a Senior Software Engineer, you are empowered to construct the foundational layer, including the design, implementation, and maintenance of systems & tools to guide and improve Incident Response & Observability at Squarespace.
You will report directly to the Director of Engineering will be a full-time engineer based in our Dublin office.
Develop incident alerts & observability automation, conduct analysis, create health metrics, lead investigations, and provide advisory support. Automate processes such as system & network log analysis to re-assemble and replay incident event history for root cause analysis & impact costs
Refine the Incident Commander processes and Incident Management training
BS in Computer Science or Engineering, or equivalent professional experience
~ Proficiency in at least 1 general purpose programming or scripting language (i.e. In-depth technical understanding to assess incident risks & significance across broader tech ecosystem
~ Health insurance with 100% covered premiums for you and your dependent children
~ Retirement benefits with employer match
~ Flexible paid time off
~ Up to 20 weeks of paid family leave
~ Commuter benefit in the form of reduced tax
~ Employee donation match to community organizations
~Free lunch and snacks
~ Squarespace (NYSE: SQSP) is a design-driven platform helping entrepreneurs build brands and businesses online. We empower millions of customers in more than 200 countries and territories with all the tools they need to create an online presence, build an audience, monetize, and scale their business. Our suite of products range from websites, domains, ecommerce, and marketing tools, as well as tools for scheduling with Acuity, creating and managing social media presence with Bio Sites and Unfold, and hospitality business management via Tock. For more information about our company culture, visit .
Not only do we embrace and celebrate the diversity of our customers, but we also work toward the same in our employees. At Squarespace, we are committed to equal employment opportunity regardless of race, color, ethnicity, ancestry, religion, national origin, gender, sex, gender identity or expression, sexual orientation, age, citizenship, marital or parental status, disability, veteran status, or other class protected by applicable law. This helps us ensure that your candidate information is accurate and consistent during the hiring process.
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