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Senior Business Operations Lead

5 months ago


United Kingdom Simbec-Orion Group Full time

Simbec-Orion is a responsive and agile full-service CRO, with wide therapeutic experience and specialist expertise in clinical pharmacology, oncology and rare diseases. With a focus on tailormade and scalable solutions, we’ll adapt our delivery style, communications and operations to suit the demands of the project, helping clients achieve their clinical and commercial objectives. In this role, you will manage a team dedicated to providing a range of services related to Clinical Analysis/Chemistry for our clients. You will have accountability for people management, Laboratory Service related projects, processes, facilities, equipment, resource management, and regulatory compliance of the service provided to clients. In addition to this, you will serve as an ambassador of Laboratory Services, promoting the department during the acquisition of new work, and supporting the professional growth of employees across the Laboratory Services department. You will also liaise and support other Operations Managers to ensure that the right projects are planned, appropriately resourced, managed, and executed according to appropriate Key Performance Indicators centred around time, cost, and quality.a Operations Manager to join our Laboratory Services Department, where you leading a dedicated team for the provision of a portfolio of services related to Clinical Analysis/Chemistry for clients. Has accountability for people management, Laboratory Service related projects, processes, facilities, equipment, resource management, and regulatory compliance of the service provided to clients, ensuring they are maintained to a standard aligned with company expectations. Acts as an Ambassador of Laboratory Services to promote the department during the acquisition of new work and supports the development of employees across the Laboratory Services department. Liaises and supports other Operations Managers to ensure the right projects are planned, appropriately resourced, managed, and executed according to appropriate Key Performance Indicators centred around time, cost and quality.

Manage day-to-day operations of all assigned departmental responsibilities, ensuring client expectations are met for all client projects.
Manage, coach, and mentor direct reports, comprising a team of line managers, senior laboratory service personnel, and indirect reports, to achieve assigned objectives measured by appropriate key performance indicators.
Manage, develop, and monitor the team’s competence, identifying and addressing their training/development needs in collaboration with other stakeholders, ensuring appropriate records are maintained in line with company expectations.
Manage, schedule and monitor the team’s productivity and daily activities, ensuring company and client expectations are met for all projects.
Manage, develop and record all departmental processes in line with the expected time/cost/quality requirements and data integrity guidance.
HR Business Partner, QA representative, Financial Controller, IT representative), Project Managers, Sponsors, and other stakeholders.
Manage compliance with all related regulations and guidelines, including Scientific, H&S, Quality, Legal, etc, where appropriate.
Ensure facilities, equipment, and workstations meet a compliant and presentable standard.
Fulfilment of reasonable requests to perform occasional operational work.

Experience in project management and managing competing priorities, ensuring the delivery of results within expectations of time, quality and cost
MSc, PhD or MBA in a relevant discipline
Experience in research work and/or relevant experience gained using similar scientific and analytical techniques
Project management/Six Sigma/Lean certification
In-depth knowledge of laboratory testing in a GLP/GMP/GCP environment

Exposure to truly innovative new drugs in patient populations with serious unmet medical needs is what drives our company – and your reason to be a part of it.