Senior Digital Engagement

3 weeks ago


Bristol, United Kingdom Voscur Full time

Home / Jobs / Communications & Engagement Officer
Contract Type:
Permanent
Full Time
Our Communications and Engagement Officer will lead on the work of our new Community Hub project and promote all the great things that CfD does e.g. the events and activities as part of our Deaf People Together project. This is an exciting opportunity to help CfD improve our communications, and to support the Deaf Community and hard of hearing people throughout Bristol with managing and sharing their information. You will work with Deaf and hard of hearing people by providing the training, tools, and resources to enable them to create their own information materials that can be shared with the community. 
You will be responsible for developing and uploading website content, creating marketing material, use of social media and other communications platforms to help deliver the aims of our Community Hub project and to increase our community engagement and profile. You will also lead on commissioning a redesign of our website. 
You will also have a role in supporting our Community Development Officer to arrange and publicise events. 
Half of your time on the Community Hub Project; 
About a day a week supporting our Community Development Officer; 
The rest of your time on promoting other projects and developing the CfD website. 
This is a role for a creative individual who is well organised and is proactive, who has the ambition to develop and deliver fun, engaging, and effective accessible communication. 
Community Hub 
Provide training for and support deaf volunteers to improve CfD’s capacity to produce and share relevant community information from across Bristol. You will organise workshops for deaf people to develop their skills in video and media technology to produce accessible content. 
Develop a virtual information hub, where information on CfD events and other activities in Bristol will be fully accessible to all deaf people, using CfD’s website, social media, apps, and newsletters. 
Support deaf people with producing their own newsletters using BSL and subtitles. Develop a CfD “newsround” – a regular video round-up of events, news, and information of interest to deaf people. 
Work with 4 Community Hubs in Bristol to increase their accessibility for and engagement with deaf people in their neighbourhoods, and to increase their understanding of how to include deaf people in activities. Communications 
Support other projects at CfD with information dissemination, and media and communications, such as creating posters, video production, posting on social media, and basic updates on our website.
Improve the quality and reach of information that CfD sends out e.g. using other social media platforms. 
Support the CFD Community Development Officer by arranging and promoting events. 
Ensure compliance across all media with CfD’s brand guidelines. 
Lead on reviewing the CfD website and commissioning a new design. 
Collect data to analyse and evaluate the impact of the role. 
Attend conferences, training, and other staff development opportunities. 
Develop an agreed personal training plan and carry this out using internal and external training as required. 
Adhere to and promote CfD’s policies and standards, especially the Equal Opportunities, Data Protection, Safeguarding, Health and Safety and Communication policies. 
Support the CEO and other CfD staff in achieving the aims of CfD and carry out such other relevant duties as may be agreed. 
Support CfD to find funding for new projects involving Deaf and Hard of Hearing people. 
Coordinate and manage own Access to Work support (if needed). 
This is a full-time position of 37.Occasional evening and weekend work may be required. 
Contract until January 31st 2026 with possibility of an extension subject to further funding.
The successful candidate will have had at least two years in a relevant communications role. 
A passion to communicate CfD’s values and to support the interests of the deaf and hard of hearing people that we work with. 
Excellent interpersonal skills and confidence in communicating with Deaf British Sign Language (BSL) users and hard of hearing people. This may be direct communication or through a BSL interpreter or speech-to-text operator.
Ability to create high-quality communications material and to engage with a variety of audiences. 
Experience of social media management and familiarity with evolving and new digital media platforms. 
Ability to create graphics and images for communication materials. 
Ability to produce video material, including filming and editing and adding including subtitles.
Ability to write clear content for social media and website pages
Experience of training and supporting groups of people, either as part of paid work or as a volunteer. 
Ability to form positive working relationships with other professionals and to collaborate on projects. 
Educated to A-Level standard, including Maths and English GCSEs. 
Good working knowledge of Microsoft Office and associated software, including Excel, Word, and Outlook. 
Ability to communicate in British Sign Language (training can be provided). 
Experience working, paid or unpaid, in or with communities, the disability sector or in the third sector. 
Things we expect all staff to support us with: 
Read, understand and follow CfD’s policies and procedures. 
Be willing to travel across Bristol and occasionally further afield. 
Represent CfD at local, regional and national meetings and events. 
Competitive pay and holiday allowance 
 25 days a year plus Bank Holidays (pro-rata if part-time) 
Employee pension contributions 
A flexible working policy 
Our core hours are 10:00 until 16:00 Monday to Friday 
Support to develop your skills further 
Please send your application to office@cfd.org.uk by 12 noon on Friday 10th May 2024. 
If you would like to discuss the roleand theorganisation, please contact Justin Smith, CEO, at office@cfd.org.uk in the first instance. 
office@cfd.org.uk
Contact Phone:



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