CRM Campaign Developer

3 weeks ago

Crawley West Sussex, United Kingdom Virgin Atlantic Full time

Location: Hybrid remote working - VHQ Crawley, West Sussex

Contract: Permanent

Closing Date: Tuesday, 28 May 2024

It's in our DNA to disrupt the market and lead the way with fresh ideas. Bringing new approaches to the industry and remaining a loud and proud voice for positive change - be it on sustainability issues, people or our communities. So, if you're ready to take your career to new heights, read on.

In a nutshell

In this exciting role as CRM Campaign Developer, you will be a critical component in the CRM and broader marketing team acting as the central point for the build and development of efficient workflows within Adobe Campaign and maximizing the platform's potential.

You will be passionate about delivery and generous with your experience and knowledge, helping to coach, develop and upskill the broader CRM team as well as driving efficiencies between the CRM team and our key partners

Day to day
  • Daily delivery of best in class campaign activity across all relevant digital channels (email, app, SMS, push, web)
  • Test and learn approach to personalisation and how to optimise current activity to drive improved engagement and/or conversion
  • Lead relevant campaign activity as required in support of Inspire & Book, Pre-departure or Loyalty initiatives
  • Time management & scheduling to ensure that all information is accurate and timely to support with management and traffic workloads
  • Development of core systems to enable greater levels of self service across teams for templated communications across the customer journey
About you

Do you have excellent interpersonal and communication skills to convey your thinking and expertise and to ensure effective liaison with internal stakeholders and external suppliers? Do you have the ability to interrogate briefs, influence thinking and deliver fabulous creative output? Then this could be the role for you

Alongside the above we're looking for the following:

  • Significant experience with Adobe Campaign (or similar tools) workflow and integration.
  • Experience with SQL query design and a good understanding of database design and development is essential along with an understanding of global best practices of email marketing, digital marketing, and data-driven marketing ideally in a travel or retail environment
Does the above sound like you? Do you want to join a great team that brings ideas to life? Then we'd love to hear from you

Be yourself

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive. So that everyone at Virgin Atlantic can be themselves and know they belong.

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ( [emailprotected] ) feeling confident that we've got your individual considerations covered.

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