Care Supervisor
1 month ago
Right at Home UK – Care Supervisor (Dundee, Angus and North Fife)
Location: Dundee
Salary: £25,500 to £26,500 depending on experience
Hours per week: 37.5
Start Date: As soon as possible
Right at Home Dundee, Angus and North Fife provide premium quality Home Care to adults with Physical and Learning Disabilities and the Elderly. We have built up a first class reputation world-wide, and are recognised as one of the top industry leaders in the UK. We are actively recruiting an ambitious, driven, and compassionate Care Supervisor for our growing Office in Dundee
When you join Right at Home, you will be part of something truly special – we are an innovative organisation, with ambitious growth plans. As a Care Supervisor, you will be expected to promote all Right at Home core values and beliefs in every aspect of your role, from working with our fantastic clients to mentoring new CareGivers.
We pride ourselves on delivering only the best quality service to all our clients. We invest heavily in your training, promote a strong teamwork ethic and make sure that you have the support and resources you need to reach your potential. Whether you are already experienced as a Supervisor or looking for progression, this could be the opportunity for you.
Main Duties & Responsibilities
· Ensure the highest possible levels of care provision are delivered and maintained at all times following all Right at Home policies and procedures
· Support and contribute actively to the induction, training, shadowing and supervision, including spot checks, of existing and new staff in all aspects of their work
· Support, lead and mentor a team of Caregivers on a day to day basis to ensure they perform to Right at Home standards of quality
· Liaise closely with the Registered Manager at all times, reporting any concerns, changes or difficulties regarding staff or clients
· Ensure a thorough knowledge, understanding and adherence to all company policies and procedures in line with Care Inspectorate and Scottish Social Services Council regulatory requirements
· Arrange and participate in team meetings and staff events, to ensure the effective communication of business goals and objectives on a monthly basis
· Maintain clear, timely records such as communication sheets and MAR Charts, alerting the Registered Manager to any issues that may cause concern
· Deal with all enquiries in a calm, friendly and professional manner to ensure you represent Right at Home effectively.
· Participate in the out of hours / on call services when required
· Conduct Client and CareGiver introductions and familiarise the CareGiver with the client file and care plan
· Organise work to effect maximum efficiency, value for money and Client/CareGiver satisfaction
· Continuously strive towards Excellence in every aspect of your role
· Act on own initiative and exercise decision making skills, as far as possible and wherever appropriate
· Build relationships with Clients and their families to ensure delivery of high-quality person-centred care
Person Specification Experience
· Applicants will hold a SVQ2 in Health and Social Care and hold or be willing to work towards an SVQ3 (SCQF Level 7) or an HNC in Social Services
· Minimum of two years ‘experience of working within a health and social care setting, ideally in the Care at Home sector
· Experience of promoting wellbeing through a positive attitude and work ethics
Abilities, Skills & Behaviours
· The ability to work both on own initiative and as a willing team member
· Ability to demonstrate a genuine passion for delivering excellent care
· Ability to demonstrate strong organisational and leadership skills
· Well-developed verbal and written communication skills
· Willingness to participate in continuing professional development
· Supervisory skills with the qualities to lead and motivate a staff team
· Flexible approach to work patterns/schedules
· Punctuality and reliability at all times
· Caring, compassionate and empathetic approach to all of our Clients
We encourage candidates from care roles to apply, for example: Senior Team Leader, Team Leaders, Field Care Supervisor or Senior Care Assistant. This could be your new career, with the full support and training. Anything is possible if you put your head and heart into it.
We take great pride in developing our team. If successful, you will have access to an outstanding support network to allow you to grow and reach your full potential.
Right at Home is an equal opportunities employer and we are determined to ensure that no job applicant receives less favourable treatment on the grounds of personal or protected characteristics.
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