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Senior Network Consultant

2 months ago

England, United Kingdom Principle Networks Full time €45,000 - €55,000

Company Description

Principle Networks is a modern MSP specializing in cloud managed network and security services. The company is a winner of the CRN Rising Star Award, recognized for growth, innovation, and vision strength. Principle Networks works with market-leading vendors to help enterprises transform legacy infrastructure into modern platforms for better protection, control, and agility. They cater to both private and public sector markets, supporting a diverse range of enterprises across the UK.

Role Description

Principle Networks is on the lookout for a highly skilled and enthusiastic individual to become part of our 3rd line engineering team. The perfect candidate will possess outstanding telephone skills, be amiable and well-organized, and establish a strong rapport with our customers. As a member of a compact, seasoned technical team, your role will involve the delivery and operational support of customer solutions, including LAN, WAN, Network Security, and other emerging technologies.

Key Requirements and Qualifications

  • CCNP level certification/expertise required.

• Proficient in Layer 2&3 Networking.

• In-depth knowledge of Security Awareness principles and practices.

• Exceptional communication skills, with the ability to work both remotely and on-site with customers.

• Capable of independent work as well as collaborative efforts in addressing broader solutions or faults.

• Experience with WAN, LAN, Data Centre switching, and Security technologies (Cisco, Aruba, Meraki, Palo Alto, Fortinet, Zscaler).

• Skilled in managing and resolving customer support incidents (Ticket Management).

• Familiarity with vendor TAC support services (Cisco TAC, Fortinet, Microsoft, etc.).

• Understanding of Software Defined Networking and SD-WAN.

• Eager to learn and integrate new technologies into their role.

• Availability to participate in an on-call rotation, providing 24/7 customer support.

• Opportunities for overtime and out-of-hours work.

• Possession of a UK Driving Licence.

For more information visit: Senior Network Consultant JD (principle-networks.com)

Location : Remote working – home based with travel to customer premises where required.

Salary : £45-55k + benefits (depending on experience)