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Trainee Train Conductor

4 months ago

Gillingham Kent, United Kingdom SE Trains Ltd Full time

Looking for a career that will take you in new directions? Become a Southeastern Train Conductor.

  • Imagine the pride youll feel when your customer service skills and problem solving keeps hundreds of journeys running smoothly.
  • Our training will take you from trainee to train Conductor and give you a nationally-recognised qualification.
  • Enjoy a career that comes with great pay and benefits, a real sense of ownership, and where every shift is a chance to create a connection.

Can you move people? Apply now.

What youll do

Make sure passengers feel welcome, comfortable and safe on our trains. This means greeting people as they step on board, checking and issuing tickets, communicating with the train driver, and dealing with any problem that comes your way.

Of course, sometimes there are issues with tickets or delays, which can be difficult for passengers. Its up to you to keep them informed and do your best to help them get where they need to be.

?

Your home base will be one of our depots which are located at Ashford, Dover, Faversham, Gillingham, Hastings, Ramsgate,and Tonbridge.

Your training

  • As a Trainee Conductor, youll be enrolled into our Conductor Apprenticeship Programme.
  • Youll complete a mix of classroom-based and on-the-job learning, covering everything from functional skills to safety procedures.

Your shifts

  • You will work a varied shift pattern, which includes weekends, bank holidays and nights.
  • Shifts can start before the first train departs in the morning, and some shifts will finish after the last train has dispatched at night.

The experience youll need

You dont need railway experience to do this role. Were looking for people from all backgrounds to join our team.

All you need is:

  • a passion for making every passenger journey the best it can be
  • some face-to-face customer service experience
  • some experience taking payments and handling cash
  • excellent communication and good IT skills
  • the ability to make good decisions and use your initiative
  • resilience and the ability to be calm and professional under pressure.

However, we can only consider your application if you live within a 15-mile radius of the depot youre applying for . That way, we can make sure you get a good amount of rest between shifts and your journeys to and from work are safe.

As proud members of the Armed Forces Covenant and Disability Confident Scheme, we will offer you an interview if you apply under these schemes and meet the minimum criteria for the role. Find out more here.

Other things to know

  • This vacancy may close early if we receive a large number of applications. So, make sure you get yours in early.
  • All offers of employment are subject to satisfactory references, a right to work verification, a basic criminal record check, and a pre-employment medical assessment. Work visa sponsorship isnt available for this role.
  • If you applied but werent successful in getting a similar role at Southeastern, please wait six months before applying again.

Find out more about our recruitment process and get tips to help you apply.

What youll get in return

Along with your salary, the rewards youll get include:

  • a final salary pension
  • 28 days annual leave allowance (including bank holidays)
  • free rail travel across our networks.

Meaning you can feel secure in your career as well as fulfilled by your work. Click here to see our full range of amazing benefits.

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