Support Coordinator

3 days ago

Hartlepool County Durham, United Kingdom Home Group Limited Full time

Support Coordinator

Hartlepool, Scott Grange

Permanent, Full Time (37.5 hpw)

Salary: £24,664 p.a.

Plus, Brilliant Benefits including Health Cash Plan

Home, a place where you belong.

Come and join Home Group as our Support Coordinator, where youll be at the heart of supporting our customers who have complex needsincluding mental health issues, substance misuse and offending behaviour. You will work with them to achieve their hopes and aspirations while helping themto develop their skills to live more independently within the community.

Typical day as a Support Coordinator

Our customers live in our main accommodation as well asliving in dispersed properties, where we have 10 flats in the community.

  • Creating support plans with your customers and coordinating our team of Support Workers working to the plans.
  • Supporting our customers who have complex needs including mental health issues, substance misuse and offending behaviour Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.
  • Carrying out risk assessments, support planning, goal setting and regular reviews.
  • Cuppas, chats and catch ups.Theres no rushing from one customer to the next here.Plenty of time to collaborate with colleagues too.

You will go home each day knowing that you have helped change our customers lives for the better, working for one of the top tenGreat Places to Work in the UK

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to?external?candidates for this role. This remains under regular review.

What you bring to the role

  • Passion to support our customers to live their best life, working collaboratively with an eye for detail.
  • Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.
  • Experience of coordinating and assessing customer referrals.
  • The ability to workon your own initiative, remaincalm under pressure and havea resilient approach.
  • This position is based within the community, and you will need a vehicle insured for business purposes. The great news is that well pay your mileage

About our team

Youll work alongside our fabulous team who love to support their customers and help them to achieve their life goals.

There are 20 of us in the wider team however our managers are Stacey and Benjiee. Both have worked in various roles within Home Gorup and have 17 years experience between them.

Job details

  • Youll work on a rota basis between the hours of8am and 10pm and take your turn workingdays, evenings, weekends and bank holidays.
  • We need you to be flexible to meet the needs of our customers, but we aim to give you the time you need to spend time doing the things that matter to you
  • Where were flexible with you, we do need to meet the needs of our customers. That may mean adapting your start or finishing times on occasion.
  • Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.
  • Youll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when we can be ourselves at work. We want all our colleagues to be who they truly are here. Our internal diversity networks, peers and allies (Multicultural, LGBTQIA+ and Disability) support us all to be our best.Together we make Home Group a great place to work

Whats in it for you?

  • 34 days annual leave (including bank holidays and a me day to use for whatever you fancy) increasing to 39, the option to buy 5 more, and time off for volunteering too
  • Health cash plan saving you from £1140 per annum. Well cover your costs (and kids if you have them) towards dental, opti cal, prescriptions, alternative therapies, and lots more.
  • Over 800 high street discounts on groceries, holidays and days out. Looking for a new phone, bike or car? Save money with us.
  • We Grow Our Own colleagues (not literally of course), when youre ready for the next step in your career, you can grow with us
  • Colleagues really matters to us, thats why were the 10th Best place in the UK for Wellbeing. Our tools and support help you when you need them.
  • Learn more aboutourbenefitson our website.

Find out more

Click APPLY NOW to see ourSupport Coordinator Job Description,find out aboutusand forhelp to apply.Sometimes we close a job early, so dont delay or you might miss out.Finally, do let us know if theres anything we can do, to help you shine in our process by making reasonable adjustments at

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