Field Service Engineer

4 weeks ago

Nottingham, United Kingdom Rushlift Ltd Full time

Role: Field Service Engineer 
Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either long-term hire contracts or servicing and repair arrangements.
In addition to providing all types of forklift trucks, from powered pallet trucks to wire-guided systems, Rushlift hires and maintains a wide range of industrial equipment such as sweepers, mobile plants, and lorry loader cranes.
To service and maintain a range of materials handling equipment to a high standard, identify potential repairs/faults to ensure maximum reliability/uptime. Carry out PAT and lifting equipment inspections. Servicing, maintenance, and repair of materials handling equipment including forklifts, side loaders, reach trucks
Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work
Providing a best-in-class customer experience for our business customers
Agree workload with Field Service Team Leader prioritising as below
SG Fleet
Chargeable Services
Key Accounts i.e. National Accounts, Regional Major Accounts
Support Patch Engineers
Ensure all chargeable services are completed each month
Ensure all fleet servicing is completed by the end of the month
Ensure daily telephone contact with Operations Controller to cover specifically:
Service completion
Liaise with Field Service Team Leader.
Carry out PAT testing, as and when required. Liaise with Field Service Team Leader. 
Role: Field Service Engineer 
Rushlift is a leading provider of innovative customer-focused solutions in materials handling equipment, mechanical services and fleet management. Rushlift provides impartial advice to enable customers to maximise the effectiveness of their industrial equipment fleets, through either long-term hire contracts or servicing and repair arrangements.
In addition to providing all types of forklift trucks, from powered pallet trucks to wire-guided systems, Rushlift hires and maintains a wide range of industrial equipment such as sweepers, mobile plants, and lorry loader cranes.
To service and maintain a range of materials handling equipment to a high standard, identify potential repairs/faults to ensure maximum reliability/uptime. Carry out PAT and lifting equipment inspections. Servicing, maintenance, and repair of materials handling equipment including forklifts, side loaders, reach trucks
Using our market-leading Fleet Management System to complete parts orders, job sheets and warranty work
Providing a best-in-class customer experience for our business customers
Agree workload with Field Service Team Leader prioritising as below
SG Fleet
Chargeable Services
Key Accounts i.e. National Accounts, Regional Major Accounts
Support Patch Engineers
Ensure all chargeable services are completed each month
Ensure all fleet servicing is completed by the end of the month
Ensure daily telephone contact with Operations Controller to cover specifically:
Service completion
Liaise with Field Service Team Leader.
Carry out PAT testing, as and when required. Liaise with Field Service Team Leader. 
Experience in servicing, repairing or maintaining of materials handling equipment (MHE), construction plant, agricultural machinery or powered access equipment (MEWP), or Forklift trucks.
Knowledge of automotive, mechanical, electrical, and hydraulic systems and components
Excellent customer service skills
Competitive Salary Package
~ Annual Bonus
~ Contributory Pension Scheme
~ Enhanced Parental Policies
~23 days holiday (excluding bank holidays), rising by one day with each third completed year
~ Life Assurance of 2x salary
~ On-site parking
~ Employee Welfare Scheme – Vouchers for birthdays/weddings/children/studies/long service etc
~ Employee Assistance Programme giving you access to Retail/Health/Gym discounts, confidential counselling and advice, Cycle2Work Scheme, and much more…

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