Assistant Retail Assistant

2 weeks ago


London, United Kingdom LUSH Full time

Diversity matters
We are building a brand that represents the people of the world. You might know us as the inventors of the bath bomb, but there's more to this great-smelling, partly employee-owned, family-run company than pioneering cosmetics. The Living Wage Foundation's statement 'a hard day's work deserves a fair day's pay' is one that we are proud to commit to in the UK. As an accredited Living Wage employer, we put our people first and fight cruel practices like animal testing, promote regeneration, and show that it is what's inside that counts - whether that's an ingredient in a product, or the minerals in a smartphone.
Sales Assistants are the heartbeat of our business, consistently delivering outstanding customer service year-round. Support their purchasing decisions by confirming interest through thoughtful questions and securing sales. Your role includes offering shop tours with intelligent link sales, crafting personalized routines, and providing pampering sit-down consultations, including decadent hand and arm massages as part of your daily routine.
Through in-depth training on our products and ingredients, you'll become a Lush Ambassador, embodying our ethics and values to our customers. Your crucial role will help create the ultimate experience for our guests, ensuring we offer the best service on the high street
Start Date: ASAP
Make our customers feel like VIPs with your friendly and helpful approach, ensuring they leave with smiles and a great impression of your shop.
Become a pro on our products, helping customers make perfect choices, and sharing your great knowledge on what makes each product right for them.
Team up with your colleagues to hit store goals, keep the shop floor fun, and deliver top-notch service together.
Get creative with displays and keep our store looking fabulous, using this as a way to help our customers find the right products while they're shopping.
Help keep our inventory in check by restocking shelves, making sure everything is in its place, and ensuring our products are always ready for their close-up.
Keep our store sparkling clean and inviting, creating a space that adds to our customers' shopping joy.
Dive into training sessions with excitement, soaking up knowledge to grow both personally and professionally.
As a Sales Assistant, your vibrant role significantly contributes to infusing this warmth into every customer interaction.
Teamwork : Fill the shop floor with positivity, teaming up with your colleagues to achieve goals and cultivate a work environment that nurtures continuous team growth. Your role as a Sales Assistant revolves around making teamwork an instinctive and joyful experience.
Great communication should be part of your daily routine, ensuring information effortlessly circulates throughout the store. As a Sales Assistant, your knack for maintaining a positive and approachable communication flow contributes uniquely to the team's success on the shop floor. #


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