Risk & Assurance Coordinator
4 weeks ago
Job summary
The Risk & Assurance Coordinator is a full time position reporting to the Risk & assurance Team Manager. The post holder will be part of the Risk & Assurance Team based within the Governance Department. The post holder will be responsible for the day to day operational management of the Trust-wide electronic Safeguard Incident Reporting System by acting as System Supervisor across all modules of the System, providing support, advice and guidance across the trust as required. The role will also include supporting the Assistant Director of Quality Governance, Patient Safety Specialist, Risk & Assurance Team Manager, Risk and Assurance Co-ordinators and divisional teams to ensure the Trust's safety strategies and policies are effectively implemented across the Trust. Main duties of the job Support the Risk & Assurance Team Manager in ensuring incidents are effectively investigated. This will require the post holder to use their own judgement in reallocating incidents; making adjustments relevant to the Safeguard system to facilitate accurate and timely action and understanding the impact of these decisions on the Safeguard system modules e.g. transfer of incidents from departments, amendment of incident cause groups and changes to the risk register. Support the co-ordination of reviewing incidents via the incident reporting system across the Bolton Locality including organisations such as the ambulance service, mental health service and Bolton Council in order to promote safety across the health economy. Act as first point of contact to provide support and assistance, both face to face and over the telephone for all trust staff reporting an incident. Keep the Strategic Executive Information (StEIS) system updated with declared serious incidents, both when first reported, and following ratification of the report. Liaise with the system provider Ulysses in relation to technical issues in order to resolve faults within the Safeguard system. About us Our Values o Vision We have a plan that will deliver excellent health and care for future generations, working with partners to ensure our services are sustainable.We make decisions that are best for long term health and social care outcomes for our communities o Openness We communicate clearly to our patients, families and our staff with transparency and honestyWe encourage feedback from everyone to help drive innovation and Improvements o Integrity We demonstrate fairness, respect and empathy in our interactions with peopleWe take responsibility for our actions, speaking out and learning from our mistakes o Compassion We take a person-centred approach in all our interactions with patients, families and our staffWe provide compassionate care and demonstrate understanding to everyone o Excellence We put quality and safety at the heart of all our services and processesWe continuously improve our standards of healthcare with the patient in mind Job description Job responsibilities For detailed job description and main responsibilities please see the attached job description and person specification for the role, alternative please see contact details below. Job descriptionJob responsibilities For detailed job description and main responsibilities please see the attached job description and person specification for the role, alternative please see contact details below. Person Specification Education/ Qualifications Essential
- Educated to NVQ 3 level or equivalent relevant experience
- Experience of working within the NHS or Public Sector
- Advanced skills in the use of a variety of IT packages in particular Outlook, Excel, and Teams
- Excellent interpersonal, communication and listening skills with the ability to negotiate and motivate at department level
- Experience of taking minutes for formal meetings/Minute taking qualification
- Ability to deliver training to all levels of staff through a variety of mechanisms
- Technical skills in relation to system maintenance of an Incident Reporting/Risk Management System such as Safeguard/Datix
- Experience of dealing with Clinical Risk/ Patient Safety issues
- Knowledge of the PSIRF (Patient safety Incident Response Framework) Principles
- Experience of an Incident Reporting/Risk Management System such as Safeguard/Datix
- Attention to detail
- Able to maintain high standards of confidentiality
- Ability to utilise IT systems in order to produce a range of reports
- Effective time management skills
- Experience of collecting evidence required for external inspections/audits
- Awareness/Experience of Risk and Risk Management principles
- Experience of co-ordinating information required to investigate patient safety incidents
- Experience of producing information for a range of stakeholders
- Experience of analysing data and using Incident/Risk management systems
- Experience of collating and providing data to stakeholders such as Commissioners/Integrated Care Boards
- Experience of monitoring and reviewing risk registers
- Able to work autonomously as well as within a team
- Ability to effectively organise own workload and that of others with minimum of supervision, achieving goals within deadlines
- Ability to analyse themes and trends from data such as incident reports
- Experience of working in a Patient Safety Environment
Education/ Qualifications Essential
- Educated to NVQ 3 level or equivalent relevant experience
- Experience of working within the NHS or Public Sector
- Advanced skills in the use of a variety of IT packages in particular Outlook, Excel, and Teams
- Excellent interpersonal, communication and listening skills with the ability to negotiate and motivate at department level
- Experience of taking minutes for formal meetings/Minute taking qualification
- Ability to deliver training to all levels of staff through a variety of mechanisms
- Technical skills in relation to system maintenance of an Incident Reporting/Risk Management System such as Safeguard/Datix
- Experience of dealing with Clinical Risk/ Patient Safety issues
- Knowledge of the PSIRF (Patient safety Incident Response Framework) Principles
- Experience of an Incident Reporting/Risk Management System such as Safeguard/Datix
- Attention to detail
- Able to maintain high standards of confidentiality
- Ability to utilise IT systems in order to produce a range of reports
- Effective time management skills
- Experience of collecting evidence required for external inspections/audits
- Awareness/Experience of Risk and Risk Management principles
- Experience of co-ordinating information required to investigate patient safety incidents
- Experience of producing information for a range of stakeholders
- Experience of analysing data and using Incident/Risk management systems
- Experience of collating and providing data to stakeholders such as Commissioners/Integrated Care Boards
- Experience of monitoring and reviewing risk registers
- Able to work autonomously as well as within a team
- Ability to effectively organise own workload and that of others with minimum of supervision, achieving goals within deadlines
- Ability to analyse themes and trends from data such as incident reports
- Experience of working in a Patient Safety Environment
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Additional information
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the . From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. . Employer details Employer name Bolton NHS Foundation Trust
Address Royal Bolton Hospital Bolton BL4 0JR Employer's website #J-18808-Ljbffr
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