Customer & Dealer Support

4 weeks ago


United Kingdom Grosvenor Casinos Limited Full time

Job Description

Grosvenor Casino, Southend

As a Customer and Dealer Support you are expected to ensure the Gaming Tables are run effectively and the customer experience is enjoyable and welcoming.

You are expected to support the Dealer in the day to day running of a Casino game.

You are expected to keep the gaming floor engaged, interactive as well as meeting safer gambling objectives and even managing the pit from time to time.

You will;
  • Acknowledge, welcome and assist customers in the Gaming Area
  • Live our values of Service, Teamwork, Ambition, Responsibility and Solutions
  • Collaborate and work as part of the wider casino team
  • Supports the dealers to ensure the gaming tables are run effectively
  • Connects with first time customers, explaining how the games are run
  • Supervise the action on the Gaming Tables
Qualifications
  • Fully conversant in gaming operations with experience of working as a senior dealer
  • Holds a current PFL licence, issued by the Gaming Commission
  • Must be able to work shifts at any time of the day, including weekends and bank holidays.
Additional Information

40hr contract, multiple positions

  • Competitive Salary: We value your contributions and offer a competitive salary that recognises your hard work and dedication.
  • Fantastic Rewards Package: Beyond a competitive salary, our rewardpackage includes a range of benefits, bonuses, and perks to ensure your job is both fulfilling and rewarding.
  • Induction for Success: Your success is our priority. We provide a comprehensive induction program, thoughtfully designed to familiarise you with our Grosvenor values and culture, ensuring you are well-prepared for your role.
  • Learning and Development: You'll have the opportunity to learn and grow with the guidance of experienced industry professionals, using your unique flare and style to become a driving force of our team’s success.
  • Exciting Project Work: Get involved in exciting project work that will allow you to make a meaningful impact on our business. Your fresh ideas and contributions will be valued.
  • People-Focused Culture: Grosvenor is all about its people. Our supportive and nurturing work environment ensures you have the tools you need to thrive.
  • High-Performing Culture: Join a team that embraces high performance. We set the bar high and help you reach your full potential.
  • Emphasis on Growth: At Grosvenor, growth is not just a word; it's a commitment. We foster your individual and team growth to help you succeed and excel.

Don't miss out on the opportunity to join a people-focused business, offering a high-performing culture where you and your team can work, win, and grow together.

The Rank Group are committed to being an inclusive employer, ensuring that we better understand and meet the needs and requirements of our candidates and customers. We aim to do this by facilitating fair and equal access to our services. If you require a reasonable adjustment to be made, please reach out to let us know ahead of your interview.

#J-18808-Ljbffr

  • United Kingdom Rank Group Full time

    Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. Our casinos are an exciting and rewarding place to work with roles across all aspects of gaming and customer service with opportunities to develop your existing skills and learn new ones....


  • United Kingdom Grosvenor Casinos Limited Full time

    Job Description As a Customer and Dealer Support you are expected to ensure the Gaming Tables are run effectively and the customer experience is enjoyable and welcoming. You are expected to support the Dealer in the day to day running of a Casino game. You are expected to keep the gaming floor engaged, interactive as well as meeting safer gambling...


  • United Kingdom Rank Group Full time

    Grosvenor is the leading Casino operator in the UK and our venues offer the very best quality gaming and leisure experience in an environment committed to safer gambling. We aim to excite and entertain all our customers giving them a memorable experience they will want to return for. Our casinos are an exciting and rewarding place to work with roles across...

  • Motorcycle Sales

    4 weeks ago


    United Kingdom British Dealer News Full time

    Are you passionate about bikes and about sales? 5 day week, Sunday and one fixed week day off per week. Full car and motorcycle licence is mandatory. Should have enthusiasm for motorcycles. The ideal candidate would have a strong interest in motorcycles and motors, have some work experience, probably in the motor industry and experience with or strong...


  • United Kingdom Gibson Brands Inc. Full time

    Dealer Service and Sales Operations Director The Dealer Service and Sales Operations Director has the overall leadership of Gibson Brands Partner Service Experience across all Distribution Channels and for the entire Gibson portfolio of brands within the Americas as well as for all International Distributors, and intercompany orders. The key mission of...


  • United Kingdom Epiphone Guitar Corp. Full time

    Dealer Service and Sales Operations Director The Dealer Service and Sales Operations Director has the overall leadership of Gibson Brands Partner Service Experience across all Distribution Channels and for the entire Gibson portfolio of brands within the Americas as well as for all International Distributors, and intercompany orders. The key mission of...


  • United Kingdom Fender Musical Instruments Corporation Full time

    Fender Musical Instruments Corporation is a world-famous brand with offices across the globe . Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally. As a Gear Advisor, you will be entrusted with the critical...

  • Customer Service

    4 weeks ago


    United Kingdom ABL Recruitment Full time

    This is a lovely role for a GREEK s peaker who likes customer care and is based around the READING area. There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers. The company is within the automotive sector and you will deal...

  • Customer Service

    4 weeks ago


    United Kingdom ABL Recruitment Full time

    This is a lovely role for a GREEK s peaker who likes customer care and is based around the READING area. There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers. The company is within the automotive sector and you will deal...


  • United Kingdom ABL Recruitment Full time

    This is a lovely role for a GREEK s peaker who likes customer care and is based around the READING area. There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers. The company is within the automotive sector and you will...


  • United Kingdom ABL Recruitment Full time

    This is a lovely role for a GREEK s peaker who likes customer care and is based around the READING area. There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers. The company is within the automotive sector and you will...


  • United Kingdom ABL Recruitment Full time

    This is a lovely role for a HUNGARIAN s peaker who likes customer care and is based around the READING area. There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers. The company is within the automotive sector and you will...


  • United Kingdom ABL Recruitment Full time

    This is a lovely role for a HUNGARIAN s peaker who likes customer care and is based around the READING area. There will be full training provided in this position and plenty of opportunity to grow your responsibilities and move up in the organisation if you have a talent for looking after customers. The company is within the automotive sector and you will...

  • Gear Advisor

    1 month ago


    United Kingdom Fender Musical Instruments Corporation Full time

    Fender Musical Instruments Corporation is a world-famous brand with offices across the globe . Fender was born in Southern California and has built a worldwide influence beyond the studio and the stage. A Fender is more than an instrument; it’s a cultural symbol that resonates globally. As a Gear Advisor, you will be entrusted with the critical...

  • Project Accountant

    4 weeks ago


    United Kingdom Everything Full time

    About CSTCST Ethiopia represents the overseas development and humanitarian agencies of the Catholic Church from England and Wales (CAFOD), Scotland (SCIAF), and Ireland (Trócaire) in Ethiopia. The three agencies have over 40 years’ of experience in international development and humanitarian response and are each members of worldwide networks, including...


  • United Kingdom Creative Support Ltd Full time

    Full-Time, Part-Time An exciting opportunity has arisen to join our not-for-profit organisation as a Business Support Officer. We are seeking a graduate or professional who is highly proactive and well-organised to support operational and administrative output. You will provide efficient support to services dedicated to supporting adults with learning...


  • United Kingdom Everything Full time

    You are here : Home Jobs Agri Standard Consultant Jobs In London United Kingdom Agri Standard Consultant Jobs in London, United Kingdom You are here : Home Jobs Agri Standard Consultant Jobs In London United Kingdom Agri Standard Consultant Jobs in London, United Kingdom TERMS OF REFERENCE Short consultancy for Deforestation and Conversion Free...


  • United Kingdom Everything Full time

    Programme Accountant Jobs in Mekele, Ethiopia You are here : Home Jobs Programme Accountant Jobs In Mekele Ethiopia Programme Accountant Jobs in Mekele, Ethiopia About CSTCST Ethiopia represents the overseas development and humanitarian agencies of the Catholic Church from England and Wales (CAFOD), Scotland (SCIAF), and Ireland (Trócaire) in Ethiopia....


  • United Kingdom Everything Full time

    You are here : Home Jobs Coinbase Program Manager Business Operations Manager Jobs In London United Kingdom Coinbase - Program Manager / Business Operations Manager Jobs in London, United Kingdom You are here : Home Jobs Coinbase Program Manager Business Operations Manager Jobs In London United Kingdom Coinbase - Program Manager / Business Operations...

  • Area Services Manager

    4 weeks ago


    United Kingdom Cifa S.p.A. Full time

    Create and maintain a good relationship with dealers understand their needs and identify new opportunities for growth in service supply Identify technical problems and perform analysis through remote activities both during the warranty period and later (installation and commissioning, maintenance, repairs, upgrades, and retrofits) Contribute to dealer...