Sales Account Manager

4 weeks ago

London, United Kingdom Cloud Bridge Full time

Cloud-Bridge are a fast-paced start-up specialising in the delivery of technical professional services for the public cloud – primarily Amazon Web Services (AWS).

We want to change the way that people look at and use cloud services as we believe that any organisation from small start-ups to large multinationals can unleash the power of these services to improve their business.

We work with IT Services providers and enable them to identify opportunities for their customers looking at public cloud solutions. We work seamlessly with their sales and technical teams to scope the opportunities before working with their customers to implement effective technical solutions.

We have found that many customers want to use the cloud to build and host new products, including mobile and web apps. We are building an in-house development capability so that we can deliver end-to-end solutions, from workshopping, through design, to build and support.

We are looking for an Account Manager who will be responsible for building and maintaining strong relationships with clients utilizing Amazon Web Services. This role involves understanding client requirements, promoting AWS solutions, and ensuring client satisfaction through effective account management.

As the Account Manager, you will be responsible for the strategic delivery of technology projects, products and services by building a high performing team through the encouragement of continuous learning, passion for results and excellent communication.

Role Key Objectives

  • Establish and maintain strong relationships with key client stakeholders.
  • Understand client business objectives and challenges to effectively position AWS services Identify opportunities for account expansion and revenue growth
  • Collaborate with clients to understand their future needs and align AWS services accordingly.
  • Provide clients with insights into AWS services and solutions that address their business requirements.
  • Act as a trusted advisor, offering recommendations to optimize their use of AWS resources
  • Shape and integrate with sales processes from presales, scoping, SOW (Statement of Work) creation, presenting and closing
  • Work closely with AWS technical teams to address client needs and resolve issues
  • Effectively communicate technical concepts to clients, helping them make informed decisions
  • Participate in contract negotiations, ensuring favorable terms for both the client and AWS.
  • Monitor client satisfaction and address any concerns or issues promptly.
  • Ensure clients achieve their desired outcomes with AWS services
  • This is a hands-on role expecting to lead the team by example and actively contributing in on-going developments

Essential Skills

  • Bachelor's degree in business, technology, or a related field.
  • At least 2 years of experience in industry related account management
  • Proven experience in account management, sales, or business development.
  • Strong understanding of cloud computing and AWS services.
  • Excellent communication and presentation skills.
  • Ability to work collaboratively and cross-functionally.
  • Demonstrated ability to meet and exceed sales targets.
  • Ability to engage and clearly communicate with customers
  • Experience in a similar role within the technology or cloud services industry


Benefits Overview

  • 25 Days Paid Time-off
  • Birthday Leave
  • Company Bonus Scheme
  • Flexible Working
  • Early Friday Finish (Monthly)
  • Company Laptop and Peripherals
  • Company Sabbatical Scheme
  • Personalised Training & Development Plan
  • Annual Wellness Allowance
  • Company Events
  • Private Health Insurance (Depending on length of service)
  • Wellbeing Support
  • Mental Health Champions
  • Calm App Subscription
  • Volunteer Days

Email us at: recruitment@cloud-bridge.co.uk
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