Nursing Care Coordinator

4 weeks ago


Bedford Bedfordshire, United Kingdom AdvantageCare Physicians Full time

Careers at AdvantageCare Physicians: At AdvantageCare Physicians, our providers and care teams reflect our commitment to population health. Improving the health of our patients is our goal; Using our state-of-the-art electronic medical record (EMR) system, our providers, care teams, and practice administration staff work together to deliver high-quality, comprehensive and convenient care to our patients.
To protect the health and safety of our workforce, members, patients, and the communities we serve, the EmblemHealth family of companies require all new employees to be fully vaccinated for COVID-19. Exemption/reasonable accommodations may be granted because of 1) a qualifying medical condition or disability that makes getting the vaccine unsafe for the individual, or 2) objection on the basis of sincerely held religious beliefs and/or practices.
Registered Nurse (Care Team Supervisor) - Bedford
• Provide professional nursing care to patients and proactively support efforts to ensure that standards for patient satisfaction, patient safety, and quality of care are maintained, as established by AdvantageCare Physicians.
• Primary liaison between patients, staff and physicians and support the Advanced Care Model.
• Organize and provide clinical supervision to the patient care team including, but not limited to, delegation of responsibilities, mentoring, evaluating, educating, scheduling and counseling the care team staff.


Provide general nursing care to patients including administering prescribed medications and treatments in accordance with nursing standards and per orders; planning, articulating, and coordinating care and interventions; maintaining consideration for specific age-related characteristics, needs related physical development, communication, socialization and safety, in collaboration with other members of the care team. 
• Ensure nursing practices of the care team as well as own practices are in accordance with nursing standards, local, state and federal guidelines and organizational policy.
• Provide clinical supervision to the Licensed Practical Nurses (LPNs) and Care Team Associate IIs (CTA II) on the Care Team. Assist with daily/weekly Care Team scheduling. May function as the Lead Nurse in the medical office when the Manager, Nursing (and/or Assistant Manager, Nursing) is unavailable or has not been designated.
• Assist with new hire orientation, staff training, providing feedback for performance evaluations, and providing information related to employee discipline and termination of staff.
• Review patient charts for missing labs, reports, and/or open orders and review as part of care team huddles. 
• In coordination with the Manager, Nursing and Practice Administrator, manage and inventory clinical supplies.
• Verify chief complaint and take vital signs as requested. 
• Review the EHR (electronic health record) active medication list with patients. Conduct and document point-of-care tests based on protocol.
• Contact patients with test results and provide recommendations on cases per physician determination and/or standards of care. 
• Add recommendations to individualized care plan(s) and review After Visit Summary (AVS) with patient. 
• Document progress notes in electronic health record within 24 hours.
• Serve as a clinical liaison between the call center and medical office.
• Triage urgent same day or double-booked appointment requests.
• Identify patients who may need point-of-care testing as well as patients with special needs (i.e., Coordinate outpatient work-up and or treatment plans when required (i.e. further clinical testing, x-rays, and facilitate communication between physicians and health care providers). Perform other job-related duties as required including participation in nursing practice work groups and committees.
Education, Training, Licenses, Certifications
• Graduate of an accredited school of nursing (R) 
• Bachelor’s Degree in Nursing, (P)
• Relevant Work Experience, Knowledge, Skills, and Abilities
• Work experience as a nurse in a hospital or ambulatory setting (P)
• Work experience in specific specialty or similar (only for those roles where a specialty area is listed, i.e. Cardiology) (P)
• Strong knowledge of professional nursing theory, regulations and practices to give and evaluate patient care. (Skill in applying and modifying the principles, methods and techniques of professional nursing to provide ongoing patient care. (Knowledge of medical chart reporting. (Ability to maintain quality control standards including knowledge of policies and procedures related to infection control, environmental safety, patient confidentiality and common safety hazards and precautions to establish/maintain a safe work environment. (Excellent verbal and non-verbal communication skills to provide patient care and interact with colleagues in a team atmosphere. (Knowledge or electronic medical records (EMR). (A good faith estimate of the compensation range for individuals hired to work for the EmblemHealth Family of Companies is provided. This compensation range is specific and considers factors such as (but not limited to) the scope and responsibilities of the position, the candidate’s work experience, education/training, internal peer equity, and market and business considerations. It is not typical for an individual to be hired at or near the top of the range, as compensation decisions depend on each case’s facts and circumstances. Union roles covered by a collective bargaining agreement will compensate in accordance with the union contract.
We are an equal opportunity/affirmative action employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex/gender, sexual orientation, gender identity or expression, pregnancy or related condition, marital status, national origin, disability, protected veteran status or any other characteristic protected by law.

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