1st Line Support Technical Advisor

1 week ago

Essex, United Kingdom MSX International Limited Full time

40 hours per week
Hybrid/ Ford, Dunton


Are you an experienced Vehicle Technician looking to work for one of the biggest car brands in the UK?

The Vehicle Technical Advisor will require an automotive professional with a technical background with the ability to listen and communicate technical advice to the customer.

Record data into a computer system, provide vehicle and concern details if and when required about any particular case
Write and circulate data to other Helpdesk / Helpdesk Engineers / Project Management / Customer
Liaise with Dealer / Team Leader / Project Management on Vehicle Case Histories, trends and analysis. Maintain an acceptable level of quality and response rate
This is a fantastic opportunity for an experienced automotive technical professional who has a passion for cars.

For example, City and Guilds or NVQ L3, also high voltage IMI level 3 would be desirable
Have an adaptable and flexible approach to work, while showing politeness and courteous customer service skills.
Be able to work with minimal supervision and therefore need to be strong self-starters


We are dedicated to empowering and encouraging our people and offer flexible working methods to suit all. We are a Disability Confident Committed organisation who takes pride in our diverse workforce.

25 days annual leave per year + bank holidays
~ cash back health care scheme
~ exclusive discounts on everyday purchases
~ exclusive discounts on car purchases
~ 40 hours per week
~ Permanent
~ Monday Friday
~ Based primarilybased primarily at Ford, Dunton, Laindon, Essex, SS15 6EE.
~ Hybrid working model of 3 days in the Ford location listed above and 2 days working from home.
~ Initial induction training will be in the MSX Colchester office (1 month)
~ You can learn more about MSX International on our website:

  • Senior 1st Line Support

    4 weeks ago

    Essex, United Kingdom Matt Burton Associates Full time

    They have an exciting opportunity for a Senior 1st Line Support to join the team based in Rainham Essex. As a **Senior 1st Line Support**, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for delivering an efficient and professional service to all customers. You’ll be working within a fast-paced Service Desk...

  • Senior 1st Line Support

    4 weeks ago

    Essex, United Kingdom Matt Burton Associates Full time

    They have an exciting opportunity for a Senior 1st Line Support to join the team based in Rainham Essex. As a **Senior 1st Line Support**, you’ll play a part in keeping some of the UK’s biggest brands on the road, responsible for delivering an efficient and professional service to all customers. You’ll be working within a fast-paced Service Desk...

  • 1st Line Support Analyst

    4 weeks ago

    Farnham, Essex, United Kingdom Pure Resourcing Solutions Limited Full time

    A fantastic opportunity for a 1st Line Support Analyst to join a fast-growing business on the Hertfordshire/Essex boarder! ,This is a great opportunity for a Junior Technical Support Analyst, who is at the start of their career to really build their technical knowledge within system and software support. You will provide deskside and remote support to...

  • 1st Line Support Analyst

    2 weeks ago

    Farnham, Essex, United Kingdom Pure Resourcing Solutions Limited Full time

    A fantastic opportunity for a 1st Line Support Analyst to join a fast-growing business on the Hertfordshire/Essex boarder ,This is a great opportunity for a Junior Technical Support Analyst, who is at the start of their career to really build their technical knowledge within system and software support.You will provide deskside and remote support to multiple...

  • 1st Line Support Technical Advisor

    4 weeks ago

    Colchester, Essex, United Kingdom MSX International Limited Full time

    Permanent, 40 hours a week Colchester, Hybrid Are you an automotive expert looking for a new challenge? Additionally, the Vehicle Technical Advisor will liaise with personnel staff at all levels (Dealer, Team Leader, Project Management on Vehicle Case Histories). Record data into a computer system, provide vehicle and concern details if and when required...

  • Software Technical Support Analyst

    4 weeks ago

    Brentwood, Essex, United Kingdom Digital Talent Group Full time

    Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. Provide first and second-line support for application issues, including identification, logging, analysis, and...

  • Software Technical Support Analyst

    4 weeks ago

    Brentwood, Essex, United Kingdom Digital Talent Group Full time

    Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. Provide first and second-line support for application issues, including identification, logging, analysis, and...

  • Software Technical Support Analyst

    4 weeks ago

    Brentwood, Essex, United Kingdom Digital Talent Group Full time

    Job Description Software Support Analyst needed by this leading fintech business based in their Brentwood head office. The Software Support Analyst will be responsible for providing 1st and 2nd line application support to their clients on their key application. Provide first and second-line support for application issues, including identification, logging,...

  • Vehicle Technical Advisor

    2 weeks ago

    Essex, United Kingdom MSX International Limited Full time

    Vehicle Technical Advisor Up to £38,000 per year 40 hours per week Hybrid/ Ford, Dunton Are you an experienced Vehicle Technician looking to work for one of the biggest car brands in the UK? MSX International has the job for you As a Vehicle Technical Advisor with the MSXI Global group, you will have the opportunity to provide first class technical and...

  • Vehicle Technical Advisor

    1 week ago

    Essex, United Kingdom MSX International Limited Full time

    Vehicle Technical Advisor Up to £38,000 per year 40 hours per week Hybrid/ Ford, Dunton Are you an experienced Vehicle Technician looking to work for one of the biggest car brands in the UK? MSX International has the job for you! As a Vehicle Technical Advisor with the MSXI Global group, you will have the opportunity to provide first class technical and...

  • Vehicle Technical Advisor

    4 weeks ago

    Essex, United Kingdom MSX International Limited Full time

    Vehicle Technical Advisor Up to £38,000 per year 40 hours per week Hybrid/ Ford, Dunton Are you an experienced Vehicle Technician looking to work for one of the biggest car brands in the UK? MSX International has the job for you! As a Vehicle Technical Advisor with the MSXI Global group, you will have the opportunity to provide first class technical...

  • Vehicle Technical Advisor

    4 weeks ago

    Essex, United Kingdom MSX International Limited Full time

    Vehicle Technical AdvisorUp to £38,000 per year40 hours per weekHybrid/ Ford, DuntonAre you an experienced Vehicle Technician looking to work for one of the biggest car brands in the UK?MSX International has the job for you!As a Vehicle Technical Advisor with the MSXI Global group, you will have the opportunity to provide first class technical and...

  • Technical IT Support Specialist

    4 weeks ago

    Southend-on-Sea, Essex, United Kingdom Arden White Full time €37,000 - €41,000

    a growing business based in Southend-On-Sea is looking for an IT Technical Support professional to help take their business to the next level. You will provide technical assistance to the employee base, handle any IT issues in-house and look after on-site infrastructure. Handle day-to-day office IT support - 1st / 2nd line Maintain on-site...

  • Technical IT Support Specialist

    4 weeks ago

    Southend-on-Sea, Essex, United Kingdom Arden White Full time €37,000 - €41,000

    a growing business based in Southend-On-Sea is looking for an IT Technical Support professional to help take their business to the next level. You will provide technical assistance to the employee base, handle any IT issues in-house and look after on-site infrastructure. Handle day-to-day office IT support - 1st / 2nd line Maintain on-site...

  • 1st Line Support Technical Advisor

    2 weeks ago

    Colchester, Essex, United Kingdom MSX International Limited Full time

    40 hours per week Hybrid/ Ford, Dunton Are you an experienced Vehicle Technician looking to work for one of the biggest car brands in the UK?

  • 1st Line Support Technical Advisor

    4 weeks ago

    Colchester, Essex, United Kingdom MSX International Limited Full time

    40 hours per week Hybrid/ Ford, Dunton Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. Are you an experienced Vehicle Technician looking to work for one of the biggest car brands in the UK?

  • Vehicle Technical Advisor

    4 weeks ago

    Colchester, Essex, United Kingdom MSX International Limited Full time

    Vehicle Technical Advisor Up to £38,000 per year 40 hours per week Hybrid/ Ford, Dunton Are you an experienced Vehicle Technician looking to work for one of the biggest car brands in the UK? Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. MSX International has the job for you!...

  • Vehicle Technical Advisor

    4 weeks ago

    Colchester, Essex, United Kingdom MSX International Limited Full time

    Vehicle Technical Advisor Up to £38,000 per year 40 hours per week Hybrid/ Ford, Dunton Are you an experienced Vehicle Technician looking to work for one of the biggest car brands in the UK? Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants. MSX International has the job for you!...

  • Vehicle Technical Advisor

    2 weeks ago

    Colchester, Essex, United Kingdom MSX International Limited Full time

    Vehicle Technical Advisor Up to £38,000 per year 40 hours per week Hybrid/ Ford, Dunton Are you an experienced Vehicle Technician looking to work for one of the biggest car brands in the UK? MSX International has the job for you! As a Vehicle Technical Advisor with the MSXI Global group, you will have the opportunity to provide first class technical and...

  • Vehicle Technical Advisor

    4 weeks ago

    Colchester, Essex, United Kingdom MSX International Limited Full time

    Vehicle Technical Advisor Up to £38,000 per year 40 hours per week Hybrid/ Ford, Dunton Make sure to read the full description below, and please apply immediately if you are confident you meet all the requirements. Are you an experienced Vehicle Technician looking to work for one of the biggest car brands in the UK? MSX International has the job for...