Reception Supervisor

Reception Supervisor

Newport

26-28k p.a

Our client, a growing automotive dealer has an exciting opportunity for a business manager to join their amazing team.

The role:

• Oversee the Reception team with support from the Group Reception Manager.
• Carry out training, reviews, coaching and scheduling to ensure that the team provide a friendly and helpful Reception experience to customers.
• Greet customers, notify the Sales, Service or Parts departments of their arrival, and always maintain a high standard of professionalism.
• To provide telephone cover and handle enquiries politely and efficiently.
• To manage administrative or stocking duties related to the reception function.
• To ensure displays and refreshment areas are kept clean, fully stocked and orderly.

Key skills/ experience:

• Experience of working in a retail or hospitality environment in a customer facing role for at least two years.
• Experience of leading a team would be preferred, but if you can demonstrate transferrable skills and experience and the drive to take on a new challenge, we would like to hear from you.
• Confident, professional, smart in appearance.
• Basic IT and computer systems experience are essential to this role.

Benefits:

• 25 Days Holiday (plus Bank Holidays)
• Contributory Pension Scheme
• Private Medical Insurance
• Regular Pay Reviews
• Life Assurance
• Servicing, Parts, and Accessories Discounts
• Employee Assistance Programme
• Staff Referral Scheme
• Learning and Development
• Enhanced Family Leave
• Volunteering Opportunities
• Onsite Parking