Team Leader

3 weeks ago

Dover Kent, United Kingdom BluetownOnline Ltd Full time €34,712

Job Title: Recruitment and Training Team Leader
Job Type: Full time, 9 Month Fixed Term
We are looking for a Recruitment and training Team Leader to join our call centre in Dover on a 9 month fixed-term contract. There will be a potential for the role to be made permanent or extended.
The Helpline plays an integral part in the charities' work with the Home Office; providing advice, guidance, and support via the telephone and webchat helpline services. They will ensure that quality standards are met and, where possible, exceeded
As the Recruitment and Training Team Leader your duties would include:
Lead in the recruitment of new staff. To ensure vacancies are filled quickly, you will pilot recruitment campaigns to attract qualified candidates and get them to apply for available positions within the organisation
To plan robust and efficient training schedules for all new staff, completing all Department training while also arranging inductions with other departments and contract leads within the charity
Informing Team Leaders of any relevant changes to policy and law affecting delivery of service
Previous experience of delivering training and coaching staff
Our helpline call centre is open Monday to Friday, you will work rotational hours between 8am and 8pm
This role is based in our call centre in Dover where all relevant training will be delivered, there is the potential for a hybrid working pattern which is reviewed on an individual basis.
This charity is a leading charity that has been established for over 50 years and delivers a range of support and advice services to migrants across the UK. Flexibility and work life balance
Additional holiday entitlements
Non-contributory pension scheme
This charity is committed to safeguarding those we provide a service to, applicants will have to undergo strict vetting procedures throughout different stages of the recruitment process.
- Be able to provide documents to show their right to work in the UK i.e. passport or other right to work documents such as work visa, settled status document, certificate of registration, naturalization as a British citizen, Biometric Residence Permit etc.
Recruitment Leader, Recruitment Training, Recruitment Officer, Human Resources Executive, Recruitment Assistant, Recruitment Coordinator, Internal Recruitment, Recruitment Executive, Resourcing Administrator will also be considered for this role.

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