CRM Functional Consultant

4 weeks ago


Norwich Norfolk, United Kingdom Pure Resourcing Limited Full time

We are delighted to be partnering with a fantastic Norfolk-based group to recruit for a Dynamics 365 CRM Functional Consultant.

 
You will form an integral part of the change management team, defining & building solutions to automate day to day processes. You will be key to implementing improvements in the CRM processes across the business.

 
Responsibilities

  • Analyse and document customer requirements
  • Design & enhance processes
  • Testing & Implementation
    • Ensure test environments are properly configured & test instructions provided to business testers
    • Support the team to identify & resolve issues discovered
    • Support with the implementation & delivery of the program
  • Provide technical support across the team
  • Documentation of CRM processes
 
Experience Required
  • Minimum of 3 years’ experience with D365 (Including customisation & configuration)
  • Minimum of 3 years' experience in software development project implementation
  • Strong understanding of cloud-based CRM
  • Strong communication skills
  • Experience working in Agile methodology (SCRUM / Kanban)
 
Next Steps
If you’re interested in this role, please apply now, or alternatively get in touch with Giles Dawson for more information. #J-18808-Ljbffr

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