Account Manager

4 weeks ago


Lisburn Co Antrim, United Kingdom VanRath Full time

VANRATH have partnered with leading provider of advanced solutions to the civil, environmental and geotechnical construction markets.

This is a fantastic opportunity for any Sales experienced individual to join a longstanding company that offers many routes for progression.



Salary

£25,000 + 5% Bonus. Excellent benefits including performance bonuses and development opportunities.

Responsibilities:

  • To develop and secure sales opportunities of the companies products and services; reactively or proactively
  • To promote the Company through proactive development and monitoring of customer relationships and managing their expectations
  • Use of CRM, SAP and other company business system tools to ensure accurate project, enquiry, quotation, order, invoicing and other processes associated with commercial enquiries
  • To be the front line of inbound enquiries to the company by displaying a professional and efficient telephone manner and approach to customers
  • Use of CRM to ensure follow-ups are made on enquiries to maximise opportunities to sell company products
  • Take an active involvement in any marketing activities in association with the Regional and Marketing teams
  • To attend any meetings as appropriate to provide product support and customer service if required
  • Develop a practical knowledge of the Company's products and solutions by working closely with the national and centralised technical resources
  • To maintain, in liaison with the Sales & Purchasing Manager, a standardised approach to pricing across the sales function
  • Interact with external warehouse/haulage and in-house Supply Chain resources to ensure efficient delivery service to our clients
  • To follow the business processes necessary to facilitate and comply with office processes and procedures, from the point of initial contact with the customer to completion of the project
  • To minimise commercial risk to the company through effective credit management of clients
  • Working with Sales & Purchasing Manager to deliver the processes to ensure the efficient and accurate management of stocks
  • Ensure timely invoicing and accurate stock control
  • Maintain and manage the specialist tool hire system as required
  • Maintaining the Company's commitment to ISO 9001:2008 including championing Customer Satisfaction and identifying and pursuing areas of continuous improvement to customer service

The Ideal Candidate:

  • Proactive and able to manage priorities
  • Positive, energetic and confident person
  • Well organised and able to work to deadlines
  • Strong and persuasive communicator
  • Initiative and confidence to promote new ideas
  • Proven administration and time management skills
  • Team player

The Skills:

  • IT literate - Office Suite (specifically Word, Excel and Outlook)
  • CRM literate and able to coach others in its successful use
  • SAP capability an advantage
  • Knowledge of the construction industry would be advantage but not essential
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