Business Operations Manager

4 weeks ago

Chard Somerset, United Kingdom 14forty Full time

Facilities Operations Director - National

Operations Director (Facilities) - National Up to 60,000 per annum depending on experience. CRISP pension, Bupa Healthcare and Non-Contractual bonus scheme.
We are looking to recruit a talented and experienced Operations Director in Facilities Management who will join us in inspiring our clients, end-consumers and their own operations team to do great things at work.
Integrated facilities management services with a purpose.
We're here to make workplaces better, cultivating working environments that energise, inspire and attract talent across all sectors. Our 'people and planet first' approach prioritises the aspects of FM that make the biggest operational impact, affording businesses more time to focus on what truly matters.
You will report to our Managing Director and lead a team of Area and Specialist Managers to drive facilities management solutions that exceed customer requirements whilst delivering key financial targets and contract specifications. As an Operations Director, you will play a key role on the leadership team, bringing to life our shared commitments and in return we offer support and development to grow within our business alongside a competitive salary. Develop and lead your management team supporting them in development and performance
Work closely with the HR team to develop and execute a strong people strategy across your accounts. You will be coaching, PDRs, retention and succession planning
Drive and implement strategies to develop, train, maintain and motivate direct team down to frontline to deliver business requirements
Identify growth opportunities through innovation of existing contracts
Development and management of labour strategy in line with contract specifications
Ensure the contracts perform to budget and achieve their unit business plan and financial performance
Management and development of client relationships
Seek ways to enhance quality through innovation and cost efficiency
Oversee training and development of all employees
Oversee Sub-Contractor adherence to client and company policy
Support the sales team to develop financially sound bids and proposals through to sign off on contracts.
Play a key lead role in the retention of the contract and develop a strategy for growth.
Ensure ongoing strategic development of current accounts to generate new business.
Review and implement new ways to drive revenue and grow accounts including addition of new service lines.
Ensure that management continually develop, implement and monitor activities that will enhance team development, engagement and loyalty
Senior facilities management experience leading and inspiring operational teams, working within brand guidelines to deliver results
A minimum of 5 years experience at a senior management level
contract catering delivery
Developed and led an implementation of change programme to deliver operational benefits
Experience in highly commercial and price sensitive markets
Demonstrable financial acumen
Excellent management skills & ability to demonstrate change management through a team
IT & computer literate
Track record of growing sales and retaining business
Driving License
SIA licence holder (or able to qualify)
IOSH and/ or NEBOSH Accredited (working towards)
Experience of managing hard services.
About Us: We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package which includes but is not limited to:
~ Company Car / Allowance (where applicable)
~ 27 days holiday plus bank holidays
~ Financial wellbeing programme and preferred rates on salary finance products
~ Medicash - Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical and Consultant appointments for you and your family.
~ Pension scheme and Life Assurance
~ Employee Assistance Programme
~ Holiday purchase scheme
~ Recognition awards including Be a Star peer recognition and Long Service Awards
~ Employee networks created and led by employees for employees
~ Exclusive Benefits & Wellbeing site (Perks at Work)
~ Entertainment, Health &Wellbeing and Travel discounts
~ Shopping discounts - Save up to 15%at high street and online stores by purchasing Shopping Cards
~ Vodaphone discounts
~ On-going training & development and career pathways

Whether you're a cleaning operative, security specialist or part of our chef brigade, we work together as a cohesive team with a shared focus - to deliver great service and a seamless experience for our clients. In return, we'll support, coach and guide you as an individual so you can truly shine, whatever your role. Compass Group UK&I wants everyone in our business to feel able to be themselves at work and to have an equal opportunity to progress their career. We want to create a culture where we respect and embrace everyone's talents, beliefs, backgrounds, and abilities. Where our colleagues feel valued, can reach their full potential, and thrive - Diversity is Our Strength

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