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Network Services Engineer

2 months ago

London, United Kingdom Arista Full time

Job Description
Who You'll Work With
Arista seeks an Advanced Services Engineer to provide advanced post-sales support, guidance, and assistance to account teams to address specific customer needs. In this position, you will be working as a technology expert in the Routing & Switching space to design, implement, and support (troubleshoot) our deployments within a number of customer infrastructures. The ideal candidate will also have a level of comfort communicating across all functions within Arista, as well as with clients and partners.
Essential Functions of the Job:
# You will provide advanced post-sales engineering support for Arista's Open Networking Data Center and Campus networking deployments for our enterprise and commercial customers.
# Review customer network designs for an EVPN, VxLAN, leaf-spine architecture and make recommendations for deployment
# Migrate or interconnect to/from Cisco, Juniper, and other vendors to Arista infrastructure
# Assist with configuration build-outs including creating network provisioning automation using Python and tools such as Chef or Ansible
# Assist with implementation and change controls
# You will assist with proof of concepts (POC) and in-depth testing to validate design scenario
# Provide bug scrubs and code recommendations
# Provide interface to TAC and internal development teams and the customer
# You will provide customer advice regarding architectural questions, product prerequisites, product features, etc.
# Translate complex business requirements into Leaf-Spine Network solutions
# Assist Pre-Sales Engineer and Account Executives with designing Network solutions
# Establish and maintaining strong relationships with key partners
# Attend key partner events, training sessions, and provide ongoing training with the customer teams globally
# Continue training to maintain expertise
# Ability to understand the client’s business objectives and technical needs
# Ability to meet Service Level Agreements (SLAs) for sales and clients
# Regularly exercises discretion and independent judgment
# Maintain professional relationships with teammates, partners, and clients
# Some travel may be required within assigned territory

Qualifications
Who Are You?
Required Skills and Experience
~ Bachelor’s degree in Computer Science or equivalent
~ Network Industry Certification preferred ACE (Arista Cloud Engineer or equivalent CCIE (R&S), JNCIE)
~5+ years’ working experience with network technologies including network design and deployments of Campus and Data Center networks. Knowledge of leaf-spine architectures highly desired.
~5+ years’ minimum experience with Cisco-based technologies focusing on infrastructure and voice
~ Demonstrated experience in technical post-sales, as either a Network Consulting Engineer or as an Advanced Systems (AS) Engineer preferred
~ Experience with Arista/Juniper/Cisco enterprise routing/switching within large data center enterprise customers (Catalyst, Nexus, ASR)
~ Expert knowledge in the following areas: Ethernet, VLANs, VxLAN, EVPN, IP Routing, TCP/IP, OSPF, BGP, eBGP, Multicast, QoS
~ Expertise in at least one area of Data Center related technologies - Openstack, SDN, NFV, Load Balancers, Virtualization, Linux tools
~ Expert level knowledge of industry-standard CLI
~ Ability to write white papers a plus
~ Background in Perl, Python, Scripting for creating network automation is highly desired
~ Excellent customer service and verbal communication skills
~ Excellent written skills and the ability to do related documentation and ticket tracking of opportunities/meeting follow-up

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