Associate Senior Leader

2 weeks ago

London, United Kingdom Willis Towers Watson Full time

Willis Towers Watson provide innovative and market leading advice, solutions, and programmes across a range of People, Capital, and Risk issues. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. We are increasingly being called upon as risk specialists across a variety of industries to bring our expertise and market knowledge to support our clients as they tackle their key pension, talent, benefits, and risk priorities.
You will be part of an exciting and innovative team – Sales Operations, designed to create a more effective and efficient sales apparatus to drive accelerated growth and a superior client experience compared to our peers. Our objective is to support sales and client facing colleagues through operationalising sales enablement activity. The Role - Lead Associate - GB Sales Operations

This is an internal facing role reporting into the GB Sales Operations Lead. The role has primary responsibility for supporting sales enabling activities in WTW GB businesses.
•Interact with senior stakeholders to support the various GB businesses through sales operations activity
•Project manage the delivery of global sales enablement processes:
oAccount planning – co-ordinate cross business planning sessions related to highest growth potential clients, identify actions and report progress
oClient Satisfaction – co-ordination of the net promoter score survey and independent client review interviews
oClients at Risk – identification, tracking and reporting of revenue at risk scenarios
•Responsible for producing data analysis and insights related to client and market segmentation, priority setting & target identification
•Act as a primary point of contact for enquires related to the CRM system – including colleague training / support
•Responsible for working with colleagues in the analytics team to produce sales pipeline reporting utilising data from the CRM system
•Work closely with marketing to track sales campaign outputs
•Skilled at building effective relationships with stakeholders at all levels of an organisation
•Proven work experience in managing large scale projects
•Proven work experience in a Sales Operations or similar role
•Degree in Business, Sales Operations or similar is beneficial
•Practical knowledge of sales strategy, account development and sales management
•Ability to represent the Sales Operations practice and WTW with integrity and credibility
•Experience in a CRM system is advantageous
•Competent in Microsoft tools – primarily excel (Vlookups, pivot tables and advanced formula) and PowerPoint.

WTW rewards our colleagues’ efforts with a competitive salary and a very comprehensive benefits package including a generous discretionary bonus, a great pension scheme, healthcare, life assurance, between other benefits.
Most of our colleagues work in a “hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role, and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.
Please let us know if you require reasonable accommodation or support during any stage of the recruitment process and we will do our upmost to accommodate you.

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