Retail Tech Support Specialist EMEA

2 weeks ago

London, United Kingdom On Full time

In this role you will have a direct impact on the EMEA expansion of the fastest growing sportswear brand in the world
We are looking for a tech-savvy, retail-minded team player, who is thrilled by the opportunity to install the latest retail technology during our new store opening projects in EMEA, support stores with troubleshooting and deliver exceptional tech trainings to enable our retail teams to deliver the WOW to our customers. Collaborating with internal teams and external partners, you will install and test the latest tech stack including POS, RFID, traffic counters and cash desks in our retail stores. Together with other teams at On, you will push the limits of the status quo to inspire the next generation in retail technologies, both customer and company facing.

Your Mission

Driving the tech installation during new store openings:
Fully own the on-site tech installation for new store openings across Europe including collaboration with and coordination of external vendors in person or remote
Train our retail teams to confidently use all digital in-store solutions to ensure the delivery of an outstanding customer experience
Deliver operational excellence in existing stores:
Maintain and improve existing IT systems in European stores together with in-house & external specialists (e.g. bug fixing, troubleshooting, consistent improvements and updates)
Act as main point of contact for European retail store teams for IT related inquiries
Perform regular health checks across all European retail store IT systems
Execute testing of new processes and software updates
Support piloting of digital innovation projects in On's own retail channels like RFID technology or omni-channel features
Note: Frequent travel across Europe and occasionally to countries outside Europe will be required for this role.

Your Story

+3 years experience in IT software & hardware support
Experience in field service is a strong plus
Engineering or Computer Science degree a strong asset
Proven track record to execute IT & operational projects
Ability to work independently on fast-paced projects with multiple stakeholders
Detail oriented and motivated professional with desire to push the boundaries of conservative retail and process optimisation
Strong analytical-, diagnostic-, and problem-solving skills
Passion for technology and innovation in hard- and software
Excellent communication skills
Hands-on and entrepreneurial mentality

Meet The Team

As you might expect from a sportswear brand with an emphasis on performance, the Retail Team at On is a fast-paced place to be. As part of the global retail team, you will collaborate closely with our Retail Tech Project managers and like-minded Retail Tech Specialists around the world. On-site you will also have a variety of touch points with cross-functional teams such as construction, IT, and trade marketing to coordinate and execute our tech installations during new store openings.

What We Offer

On is a place that is centered around growth and progress. We offer an environment designed to give people the tools to develop holistically - to stay active, to learn, explore and innovate. Our distinctive approach combines a supportive, team-oriented atmosphere, with access to personal self-care for both physical and mental well-being, so each person is led by purpose.

On is an Equal Opportunity Employer. We are committed to creating a work environment that is fair and inclusive, where all decisions related to recruitment, advancement, and retention are free of discrimination. #J-18808-Ljbffr

  • Retail Tech Support Specialist EMEA

    1 month ago

    London, Greater London, United Kingdom On Full time

    Team for Career SiteRetail (office team)In shortIn this role you will have a direct impact on the EMEA expansion of the fastest growing sportswear brand in the worldWe are looking for a tech-savvy, retail-minded team player, who is thrilled by the opportunity to install the latest retail technology during our new store opening projects in EMEA, support...

  • Retail Tech Support Specialist EMEA

    2 weeks ago

    London, Greater London, United Kingdom On Full time

    In this role you will have a direct impact on the EMEA expansion of the fastest growing sportswear brand in the worldWe are looking for a tech-savvy, retail-minded team player, who is thrilled by the opportunity to install the latest retail technology during our new store opening projects in EMEA, support stores with troubleshooting and deliver exceptional...

  • Retail Tech Support Specialist Emea

    2 weeks ago

    London, United Kingdom On AG Full time

    **In short**: In this role you will have a direct impact on the EMEA expansion of the fastest growing sportswear brand in the world! We are looking for a tech-savvy, retail-minded team player, who is thrilled by the opportunity to install the latest retail technology during our new store opening projects in EMEA, support stores with troubleshooting and...

  • Remote Support Specialist

    2 weeks ago

    London, United Kingdom On Full time

    In this role you will have a direct impact on the EMEA expansion of the fastest growing sportswear brand in the world! We are looking for a tech-savvy, retail-minded team player, who is thrilled by the opportunity to install the latest retail technology during our new store opening projects in EMEA, support stores with troubleshooting and deliver...

  • Payroll Specialist Tech Between £45k-£50k

    2 weeks ago

    London, United Kingdom Hays Specialist Recruitment Limited Full time

    Payroll Specialist *Tech* Between £45k-£50k Your new companyHays has exclusively partnered with an exciting Tech company who are growing their finance team. You will be solely responsible for the UK & Europe payrolls and have the opportunity to take ownership in this new role.Your new roleAs the Payroll Specialist, you will be managing: Month-end closing...

  • Marketing Operations Specialist, Aws Emea Marketing

    1 month ago

    London, United Kingdom AWS EMEA SARL (UK Branch) Full time

    Experience in professional non-internship marketing - Experience using data and metrics to drive improvements - Experience with Excel or Tableau (data manipulation, macros, charts and pivot tables) - Experience building and optimizing multiple, simultaneous marketing campaigns - Experience managing or working within cross-functional marketing and creative...

  • Tech Specialist

    15 hours ago

    London, United Kingdom Hays Business Support Full time

    A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge to help...

  • Tech Specialist

    14 hours ago

    London, United Kingdom Hays Business Support Full time

    A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge to help...

  • Agri-tech Specialist

    3 days ago

    London, United Kingdom Hays Business Support Full time

    Your role A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Agri-tech Specialist

    3 days ago

    London, United Kingdom Hays Business Support Full time

    Your roleA fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge...

  • Agri-tech Specialist

    15 hours ago

    London, United Kingdom Hays Business Support Full time

    Your role A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Agri-tech Specialist

    14 hours ago

    London, United Kingdom Hays Business Support Full time

    Your role A fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Payroll Specialist Tech Between

    7 days ago

    London, Greater London, United Kingdom Hays A&F Full time

    Payroll Specialist *Tech* Between £45k-£50k Your new company Hays has exclusively partnered with an exciting Tech company who are growing their finance team. You will be solely responsible for the UK & Europe payrolls and have the opportunity to take ownership in this new role.Your new role As the Payroll Specialist, you will be managing:Month-end closing...

  • Tech Specialist

    3 days ago

    South East London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your roleA fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge...

  • Tech Specialist

    4 days ago

    South East London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your roleA fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business knowledge...

  • Retail Marketing Lead

    2 days ago

    London, United Kingdom Dr Martens Full time

    **We’re always on the lookout for people who share our ambition — passionate, driven people with fire in their hearts. Do you think you have what it takes?** **THE GIG** As **EMEA Retail Marketing Lead** you will be responsible for delivering the Retail Marketing and VM Strategy across our owned/operated stores and retail partners within the EMEA...

  • Agri-tech Specialist

    3 days ago

    South East London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your roleA fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Agri-tech Specialist

    4 days ago

    South East London, United Kingdom Hays Specialist Recruitment Limited Full time

    Your roleA fantastic opportunity has become available for an Agri-Tech Specialist working for the Department for Business and Trade (DBT) in their Agriculture, Food and Drink Investment Team. This is an exciting time for the team as Agri-Tech is a priority focus within DBT, and as the Agri-tech specialist you will provide expert sector and business...

  • Customer Tech Support Specialist

    1 month ago

    London, United Kingdom Proactive Technical Recruitment Full time

    Our client is a global robotics integration business who serve customers in many different industries and have been established for over 45 years. They have an excellent opportunity for a Customer Tech Support Specialist to join their team to help support help desk to ensure high customer satisfaction and retention. Do you see yourself in a customer support...

  • Customer Tech Support Specialist

    4 weeks ago

    London, United Kingdom Proactive Technical Recruitment Full time

    Our client is a global robotics integration business who serve customers in many different industries and have been established for over 45 years. They have an excellent opportunity for a Customer Tech Support Specialist to join their team to help support help desk to ensure high customer satisfaction and retention. Do you see yourself in a customer support...