Project Manager Senior

3 weeks ago


Birmingham, United Kingdom BCT Resourcing Full time

ServiceNow Project Manager
95% Remote
Company client partnered with a quickly growing boutique ServiceNow partner, specializing in delivering transformative employee workflow solutions to businesses of all sizes and rescuing failed implementations.
Our partners are seeking a passionate and experienced Engagement/Project Manager (Senior Consultant) with strong leadership skills, to shape and deliver internal projects and become a 'go to' person for specific areas of operations. Defining project scopes, goals, and deliverables that support business objectives in collaboration with senior management and stakeholders.
* Draft proposals and SOWs for new clients with minimal input from senior team members.
*Acting as a liaison between the project team, stakeholders, and vendors.
* Preparing status reports and documentation for project stakeholders.
* Capture business requirements and maintain project documentation including; requirements documentation, use cases, test plans, and training materials.
* Supporting testing activities, including test case development and execution.
* Identify process improvements and efficiencies within ServiceNow projects.
* Supporting the business with internal activities that contribute to the growth of the company, e.g. writing/recording content, researching & attending conferences, contributing to internal initiatives.
* Actively maintain your own network beyond contacts generated through the client.
High-level knowledge of the ServiceNow platform.
* Build senior team's confidence to propose as lead role on project or programme.
* Influence senior stakeholders and constructively challenge to encourage discussion.
* Take responsibility for the KAM process - seeking out opportunities and identifying who from the senior team can help to close out.
* Strong quality assurance skills.
* Ability to analyse data/information and produce reports to reflect findings, progress etc.
* Strong organisational and time management skills.
* There's a true flexible working culture and leading benefits. (Great pension, bonus, flexible working, etc). Working remotely you will be expected to be in the office based in Birmingham once a quarter with all travel expensed.
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