Area Build Manager

Job Description Job Title: Area Build Manager / Contracts Manager Reports to: Construction Director Key Responsibilities To take full ownership for the delivery of developments within an allocated geographical area by overseeing and supporting our Site teams, sub-contractors, and suppliers to produce the highest quality homes for our customers, safely, efficiently, professionally within set budgets and to the agreed programme of works. 1. Health, Safety & Environment - Create a positive team approach to maintaining the highest Health and Safety standards - Comply with responsibilities outlined by Lioncourt Homes Health and Safety Policy and the Health, Safety & Environment Manager (HS & E) ensuring compliance from our site teams and sub-contractors - Assist the HS & E Manager in preparing the Construction Phase Health, Safety and Environmental Plan - Continuous monitoring and supporting of HS&E on developments, providing constructive feedback to each Site team - Be aware of and support the Company's commitment to Mental Health Awareness. 2. Development Planning - Alongside the Construction Director, agree build direction, taking into account individual site challenges and complexities - Create and adjust build programmes and communicate these to the site teams - Identify critical issues which could affect the programme delivery and put plans in place to reduce impact. 3. Quality and Programme Delivery - Visit each development frequently - Monitor and inspect quality and site presentation to ensure that the highest standards are being achieved by encouraging continuous improvement - Monitor the NHBC portal to ensure reportable items are kept to a minimum and produce reports to the site teams as and when required - Provide regular internal feedback where any quality issues are recurrent - Promote and support the attainment of NHBC quality awards. 4. Leadership - Create a positive, productive team environment in line with our business culture and values - Lead, motivate, support, guide and encourage the career development of all members of each Site team - Carry out recruitment in conjunction with HR and the needs of developments and the business - Recognise and encourage excellent performance - Ensure that any training requirements are discussed openly, and steps taken to support any additional development needs - Undertake annual PDR's. 5. Sustainability - Support the delivery of our local Employment and Skills training initiatives - Encourage a positive and proactive approach to waste management - Support the achievement of our Company Sustainability Vision targets - Support community engagement initiatives. 6. Sales Interface - Ensure a positive, proactive relationship of transparency and trust with the Sales team - Clear and concise communication - A thorough understanding of the conveyancing and completion processes. 7. Customer Service - Maintain a 5 star mindset across all of the site teams - Have a thorough understanding of the customer journey both pre and post legal completion ensuring that each site team is adhering to our standards - Carry out handover inspections and produce reports to the relevant site teams - Have a full understanding of the HBF satisfaction process to ensure the highest results are achieved - Strive to achieve the highest quality Lioncourt homes for our customers. 8. Internal and External Working Relationships Build a strong cross disciplinary team ethos with all internal departments including Health and Safety, Sales, Commercial, Customer Care, Design, Engineering, Finance, Land, Marketing, HR and IT . Develop solid working relationships with: - suppliers and sub-contractors - local authorities - service and utility companies - consortium site representatives where applicable - local community stakeholders - consultants - building Control - Environment Agency - Health & Safety Executive - Housing Association representatives. 9. Person specification Educational attainment 10 + years experience within house building of which 3 years managing multiple projects as Contracts Manager or Area Build Manager, essential. Degree level attainment within a construction related field, desirable. NVQ Construction Management Level 6 or above, desirable. Personal qualities A genuine passion for the safe delivery of excellent quality homes. Driven and resilient. Proficient IT user. Driving licence. Leadership and Management style Able to apply a calm, logical, empathetic approach to situations. Proven experience of coaching and guiding others through good communication skills. Able to delegate work effectively. Time efficiency. Experience required 3 + years at Contracts Manager level or similar.