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Public Liaison Officer

2 months ago

Penrith Cumbria, United Kingdom Unite People Full time

I am currently recruiting for a Public Liaison Officer on a major Highways upgrade in Cumbria. As the Public Liaison Officer, you will undertake a broad range of communication and marketing-based activities. With a particular focus on customer care and stakeholder engagement. Based on site the Public Liaison Officer will be the first point of contact for all stakeholder enquiries and customer complaints. As a Public Liaison Officer, you will be responsible for;

  • Support the delivery of the Project's Community Engagement Strategy and Community Commitments.
  • Coordinate and support the delivery of Community Investment work as the programme requires.
  • Take a lead in the preparation, recording and distribution of communication and community engagement materials for internal and external use.
  • Close liaison with the client and other contractors to ensure consistency across the project.
  • Act as a direct point of contact between the local community and site teams
  • Develop relationships with local residents and business owners
As a Public Liaison Officer, you will have the following experience and qualifications;
  • Excellent communication, written and interpersonal skills
  • Excellent analytical skills
  • Self-starter with the ability to manage conflicting deadlines
  • Business knowledge
  • Team player with ability to influence and negotiate
If you feel that you have the relevant experience to be successful in this position and would like to find out more, please contact Leo Peat for further information