Provisioning Coordinator

3 weeks ago


Fleet Hampshire, United Kingdom BPL Business Media Ltd Full time

Support to Win.tv, is the hosted telephony support service from Train to Win.tv, the leading telecoms training company for the channel. We’ve used our decades of expertise in training and development and merged it with an unparalleled knowledge of the platforms in the market to create a truly differentiated support service.

We provide a fully managed services to industry Service Providers. Our services offer care of all non-commercially impacting change requests by end users. This includes all Moves, Add’s, Changes and Provisioning of services.

About the Job:

The Provisioning Coordinator works within the Service Delivery team involved in order provisioning and assisting the support teams. The main function of the role is to process orders both new as well as actioning adds, moves and changes on existing accounts. Provisioning will entail the end to end processing of the order lifecycle.

The Provisioning Coordinator will be responsible for overseeing orders and ensuring services are delivered on time and to the specified quality. This includes a clear and understandable line of communication between all parties.

Key Responsibilities:

  • End to end order provisioning
  • Processing of orders both new as well as actioning adds, moves and changes.
  • Provisioning will entail the order processing of PSTN, connectivity, hosted and SIP telephony.
  • You will work with Suppliers, Channel Partners and their End User Customers to coordinate the logistics of their order.
  • Efficient and timely coordination of activities across all teams.
  • Ensure customers receive the highest quality of service delivery.
  • This includes a clear and understandable line of communication between all parties.
  • Working alongside the support teams for a consistent approach
  • Reporting to the Operations Director
Skills / Experience Required:
  • Customer Service experience vital
  • Telecoms industry experience essential
  • Confident individuals, with the ability to build customer relationships
  • Essential knowledge of Office programs
  • Good communication skills both written and spoken
  • Self-starter who can work independently as well as part of the team #J-18808-Ljbffr


  • Portsmouth, Hampshire, United Kingdom Matchtech Full time

    The Role Overall management and accountability to ensure that all materials and tooling at the pre-production phase are identified, kitted and available to allow work to be passed to production. This role will co-ordinate and work collaboratively with the stores and supply chain team to ensure the daily drum beat of work is released to production. Role...


  • Portsmouth, Hampshire, United Kingdom Matchtech Full time

    The Role Overall management and accountability to ensure that all materials and tooling at the pre-production phase are identified, kitted and available to allow work to be passed to production. This role will co-ordinate and work collaboratively with the stores and supply chain team to ensure the daily drum beat of work is released to production. Role...

  • Office Co-ordinator

    3 weeks ago


    Fleet, Hampshire, United Kingdom BPL Business Media Ltd Full time

    Support to Win.tv, is the hosted telephony support service from Train to Win.tv, the leading telecoms training company for the channel. We’ve used our decades of expertise in training and development and merged it with an unparalleled knowledge of the platforms in the market to create a truly differentiated support service. The main function of the...

  • Coordinator service

    2 days ago


    Lee, Hampshire, United Kingdom The Bridge Project Full time

    Are you a Recovery Coordinator looking for a new role, if so we would love to hear from you! This is a partnership between the Bridge Project, Project 6 and Humankind. Under this umbrella, the partnership delivers an adult substance misuse service for the Bradford and Craven District, aiming to help people tackle the misuse of alcohol and drugs and reduce...


  • Lee, Hampshire, United Kingdom The Bridge Project Full time

    Team: Treatment Team Closing Date: Tuesday 28th May 2024 About the Role Are you a Recovery Coordinator looking for a new role, if so we would love to hear from you! New Vision Bradford was launched on 1 April 2023. This is a partnership between the Bridge Project, Project 6 and Humankind. Under this umbrella, the partnership delivers an adult substance...

  • Short term contract

    4 days ago


    Bordon, Hampshire, United Kingdom Strive Supply Chain Services Ltd Full time

    Strive are a UK wide Supply Chain & Logistics management recruiter. co . uk for additional roles across supply chain, distribution, logistics, manufacturing, production, warehouse & transport operations. Sales Order Co- coordinator - Day shift - Mon - Friday Strive Supply chain have been exclusively retained to work with an international supplier of...


  • Basingstoke, Hampshire, United Kingdom Mulberry Recruitment Full time

    Project Delivery Co-ordinator My client based in Basingstoke is looking for a Project Delivery Co-ordinator to join their friendly team. Liaising with networks on provisioning orders Raising or adding all aspects of the project billing to CRM Ensure constant improvement of customer experience and Service Delivery knowledge. Understand analysis...


  • Bordon, Hampshire, United Kingdom Strive Supply Chain Services Ltd Full time

    Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across supply chain, distribution, logistics, manufacturing, production, warehouse & transport operations. Sales Order Co- coordinator - Day shift - Mon - Friday Bordon - East Hampshire [near Guilford] £25k + Bens Strive Supply chain have...


  • Bordon, Hampshire, United Kingdom Strive Supply Chain Services Ltd Full time

    Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across supply chain, distribution, logistics, manufacturing, production, warehouse & transport operations. Sales Order Co- coordinator - Day shift - Mon - Friday Bordon - East Hampshire [near Guilford] £25k + Bens Strive Supply chain have...


  • Portsmouth, Hampshire, United Kingdom Matchtech Full time

    Deliver kitted work orders to the receipt and dispatch area of the project. When materials are MSM work collaboratively with MoD team so these are collected from the ship and kitted as part of the kitting and pre-production checks process. Accountable for maintaining and monitoring both the consumable containers and forward spares lockers. Work...


  • Ringwood, Hampshire, United Kingdom Rullion Limited Full time

    Rullion has an exciting opportunity for a Business Support Coordinator to join a renowned financial client based in Ringwood. Main responsibility The Business Support Co-ordinator will be responsible for the smooth administration and processing of new business within the Brewery Rentals area of the business and the provision of Sales Support to the Sales...


  • Bordon, Hampshire, United Kingdom Strive Supply Chain Services Ltd Full time

    Strive are a UK wide Supply Chain & Logistics management recruiter. Please visit strive . co . uk for additional roles across supply chain, distribution, logistics, manufacturing, production, warehouse & transport operations. Sales Order Co- coordinator - Day shift - Mon - Friday Bordon - East Hampshire [near Guilford]£25k + Bens Strive Supply chain...


  • Basingstoke, Hampshire, United Kingdom Mulberry Recruitment Full time

    Service Delivery Co-ordinator My client based in Basingstoke is looking for a Service Delivery Co-ordinator to join their friendly team. You will support and provision all products sold to both existing and new customers while delivering exceptional customer service. Liaising with networks on provisioning orders Raising or adding all aspects of the...


  • Winchester, Hampshire, United Kingdom BPL Business Media Ltd Full time

    Support to Win.tv, is the hosted telephony support service from Train to Win.tv, the leading telecoms training company for the channel. We’ve used our decades of expertise in training and development and merged it withan unparalleledknowledge of the platforms in the market to create a truly differentiated support service. We provide a fully managed...

  • Unit coordinator

    3 weeks ago


    Basingstoke, Hampshire, United Kingdom Sja's West Full time

    No one should die because they needed first aid and didn’t get it. St John Ambulance teaches people first aid so they can be the difference between life and death, and you can help us do this. As Unit Manager you will be responsible for the overall management of your St John Ambulance All Services unit. You will do this by leading meetings, organising...


  • Winchester, Hampshire, United Kingdom BPL Business Media Ltd Full time

    Support to Win.tv, is the hosted telephony support service from Train to Win.tv, the leading telecoms training company for the channel. We’ve used our decades of expertise in training and development and merged it withan unparalleledknowledge of the platforms in the market to create a truly differentiated support service. We provide a fully managed...


  • New Forest, Hampshire, United Kingdom Rullion Limited Full time

    Rullion has an exciting opportunity for a Business Support Coordinator to join a renowned financial client based in Ringwood. Main responsibility The Business Support Co-ordinator will be responsible for the smooth administration and processing of new business within the Brewery Rentals area of the business and the provision of Sales Support to the Sales...

  • Associate Director

    3 weeks ago


    Hampshire, United Kingdom Skilled Careers Full time

    I have been exclusively retained by one of my top clients to search for an Associate / Associate Director level civil engineer to help develop the existing highways and infrastructure team with the support of the Directors. You will be joining a team of hard-working, passionate individuals and a business with a flexible structure which enables you to shape...

  • Associate Director

    3 weeks ago


    Hampshire, United Kingdom Skilled Careers Full time

    I have been exclusively retained by one of my top clients to search for an Associate / Associate Director level civil engineer to help develop the existing highways and infrastructure team with the support of the Directors. You will be joining a team of hard-working, passionate individuals and a business with a flexible structure which enables you to shape...

  • Senior SEN Officer

    3 weeks ago


    Portsmouth, Hampshire, United Kingdom THE SUPPLY REGISTER LIMITED Full time

    The Supply Register are currently looking for an experienced SENco to join Ark Ayrton on a permanent contract. This role is starting from September latest but can start sooner if desired by the candidate. The successful candidate will join the senior leadership team and hold responsibility for the coordination of SEN and Inclusion of all pupils. They will...