Service Technician

3 weeks ago

Wickhambrook Suffolk, United Kingdom Additional Resources Full time

Service Technician (Agriculture)

Location: Wickhambrook,Suffolk

Salary: £28k- £38k+ Excellent Benefits

Full Time, Permanent, Monday - Friday (40hours)

The Client:

Our client is a leading manufacturer and global provider of a diverse range of premium agricultural machinery products - a thoroughly professional and excellent employer.

The Role:

As a Product Support Specialist , you will deliver excellent after-sales service, including repairs and support, both within the UK and globally.

Duties:

  • Support the After Sales Manager in achieving outstanding service levels.
  • Travel for customer service and repairs, both nationally and internationally.
  • Assist the Sales teams, including participation in exhibitions and dealer visits.
  • Facilitate crop trials and provide training on product use and maintenance.
  • Maintain close ties with distributors and dealers, reporting back on product development needs.
  • Always present a professional image, gather competitor insights, and provide feedback.
  • Occasionally cover out-of-hours service and repairs.

Requirements:

  • Previously worked as a Product Support Technician, Product Support Specialist or in a similar role.
  • Possess an engineering and technical knowledge background.
  • Understanding of agriculture and familiarity with electrical, hydraulic, and mechanical systems is beneficial.
  • Fluency in English, both written and spoken.
  • Skilled in using MS Office suite.
  • Strong communication abilities.

Important Information: We endeavour to process your personal data in a fair and transparent manner. In applying for this role, Additional Resources will be acting in your best interest and may contact you in relation to the role, either by email, phone, or text message. For more information see our Privacy Policy on our website. It is important you are aware of your individual rights and the provisions the company has put in place to protect your data. If you would like further information on the policy or GDPR please contact us.

Additional Resources Ltd is an Employment Business and an Employment Agency as defined within The Conduct of Employment Agencies & Employment Businesses Regulations 2003.

Keywords; Agricultural Technician, Agricultural engineer, Service Technician, Service Engineer, Aftersales

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