Graduate IT Software Support Technician

2 weeks ago


United Kingdom EVEREC Full time

Collaborate with cross-functional teams to gather requirements and design PLM workflows, data models, and configurations that meet business needs.
Provide technical support and troubleshooting for PLM users, resolving issues and optimizing system performance.
Lead PLM system integration projects, including data migration, interface development, and integration with other enterprise systems.
Develop and maintain documentation, including user guides, technical specifications, and training materials, to support PLM implementations and operations.
Conduct user training sessions and workshops to educate stakeholders on PLM functionalities, best practices, and tools.
Participate in PLM system upgrades, patches, and enhancements, ensuring smooth deployment and minimal disruption to business operations.
Collaborate with vendors and internal teams to resolve technical issues, escalate support tickets, and implement system enhancements.
Assist in the development and enforcement of PLM governance policies, standards, and procedures to ensure data integrity and system security.

Bachelor's degree in Engineering, Computer Science, or related field. Master's degree preferred.
Minimum of [3] years of experience in PLM implementation and support, with expertise in 3DX and Teamcenter.
Proficiency in configuring and customizing PLM software, including workflows, data models, and user interfaces.
Strong technical skills in Java, C++, or other programming languages for PLM customization and automation.
Experience with PLM system integration, data migration, and interfacing with CAD and ERP systems.
Strong problem-solving abilities and attention to detail, with a focus on delivering high-quality solutions to technical challenges.



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