Digital Architect

1 week ago

Basingstoke Hampshire, United Kingdom Anson McCade Full time

Service Architect Location : Basingstoke/Bracknell

For over 50 years, the Ministry of Defence (MoD) has partnered with this Firm to drive value and innovation across its strategic technology investments. As a Bid Service Architect, you’ll play a pivotal role in supporting Agile Service Management programmes for complex national security, intelligence, and military operations.

Create customised service support solutions and oversee seamless service transition management, ensuring successful ITSM implementations post-bid.
• Leading Service Transitions: Manage end-to-end service transitions within Government Ministerial Departments, delivering Agile Catalogued Service Plans and crafting innovative ITSM policies, processes, and documentation that provide clarity and structure to service designs.
• Enhancing ITIL & ILS Processes: Guide the development of ITIL V3 and Logistics Supply Support (ILS) processes, ensuring they adhere to industry best practices.
• Promote cross-functional process development within a Service Integration and Management (SIAM) framework, fostering a more integrated and effective service delivery model.

Security Clearance: Sole British National with SC or DV (Developed Vetting) clearance.
• Bid Management: Proven experience in preparing PQQs and ITT responses, focusing on compliance, service design, and cost modelling.
• Service Design Leadership: Strong track record in designing complex, high-value service solutions and operating models for major IT systems.
• Service Transition Demonstrated success in managing service transition and ITSM implementations post-bid.
• Extensive background as a Service Architect for Defence or Government Departments, designing and implementing tailored support models.
• ITIL & ILS Proficiency: Proven experience developing and implementing ITIL V3 and Logistics Supply Support (ILS) processes in line with best practices.

Benefits Package :
• DV Bonus: 10% - Must hold DV
• Annual Bonus: 10%
• Car Allowance: £6,000
• Pension: 10% Double matching contributions
• Private Medical Cover
• Annual Leave: 25 days plus Public Holidays
• Life Assurance: 2x salary life assurance
• Employee Assistance Programme (EAP): Including Virtual GP services
• Elite training programs and opportunities for certification funding

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