IT Support Technician

2 weeks ago

Norwich Norfolk, United Kingdom WORLD HORSE WELFARE Full time
IT Support Technician 12 month fixed term contract 40 hours per week We are seeking an experienced IT professional to join the charity. This is a newly created position reporting to the Head of IT. The aim of this role is to encompass the charity’s Helpdesk (1st through 3rd line support) and IT Technician responsibilities to include new builds and repairs, network and server maintenance, telecoms improvements as well as project support. This role is based at our head office in Snetterton, Norfolk and will support all our sites across the UK as well as end users abroad. Occasional travel to our four UK sites will be required. We are looking for someone with experience in Windows Operating Systems (Pro/Enterprise & Server), Mobile Operating Systems (Android & iOS), M365 administration (including Entra ID, Intune, SharePoint, Exchange Online), Windows Server roles - DHCP, DNS, Active Directory, Print and Networking (including routers, switches, cabling, APs). The successful candidate will have great people & communication skills and be able to communicate concepts and instructions clearly to people with non-technical backgrounds. This role is initially being opened on a fixed-term basis, with opportunity to review after 12 months once an IT roadmap has been developed. World Horse Welfare’s values are grounded in pragmatism and compassion as it strives to support and strengthen the horse-human partnership in all its guises through a combination of care, research, education and influence. The charity promotes and protects welfare across the full spectrum of the equine world including horses in need, sport and leisure horses, and horses used in work and production. Benefits include a generous pension scheme and cash health plan, paid employee sickness absence scheme, a minimum of 31 days’ holiday (including bank/public holidays and mandatory shutdown between Christmas and New Year) and death in service. World Horse Welfare is committed to championing equality and diversity in all aspects of employment and in the services that it provides. We encourage applications from under-represented groups, particularly ethnically diverse communities, LGBTQ+ and disabled people. World Horse Welfare takes great pride in being realistic, compassionate and forward-thinking and the successful applicant will be expected to share these values.

To apply please click the

'apply'

button. Closing date for applications: 19th April 2024

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