Senior Credit Control Officer
3 weeks ago
Credit Controller
We employ more than 60,000 people, offer products and services in more than 200 countries and territories and maintain more than 1.35 million lifts and escalators worldwide.
To work as part of the wider Collections Function, dealing with all aspects of credit control to maximize cash collection and cash flow, whilst reducing risk;
* Debt collection using telephone, email and letter procedures against monthly cash performance targets
Manage credit risk of a large portfolio of customers, including but not restricted to
* Reconciliation of customer accounts
* Follow Otis policies through to sending an account to a 3rd Party service provider where appropriate
* Review Credit Lines to aide growth whilst improving cash flow
* General office duties
Office administration and customer service experience are essential
* Knowledge of customer billing requirements and the issues that can arise that lead to a customer dispute are desirable
* Knowledge of Microsoft Office
Personal Qualities and Behaviours:
*
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