Test Centre Associate

2 weeks ago


Easter Howgate Midlothian, United Kingdom Reed in Partnership Full time

Are you passionate about providing excellent customer service? Would you like a role that enables you to meet and help new people every day? Then consider the position of Test Centre Associate at Reed in Partnership We are on a mission to be the partner of choice for developing people and their communities. Reed in Partnership is a public service provider specialising in skills training for the long-term unemployed, increasing employment opportunities by working with employers and providing youth services.Our DVSA (Driver and Vehicle Standards Agency) programme, provides secure assessment of prospective new drivers for the Department of Transport. Through more than 70 test centres, we provide 1.7 million + Driving Theory Tests a year across several regions of the UK.Our delivery provides the infrastructure and processes required to test each candidates driving theory knowledge and hazard perception. We ensure the integrity and compliance of each individual test in accordance with the assessment standards set by the DVSA. What is the role about? Our Test Centre associates are responsible for welcoming candidates to the test centre and facilitating their experience throughout the testing process. The main purpose of this role is to invigilate and ensure the efficient delivery of tests to candidates whilst ensuring that relevant procedures are always adhered to. Your day-to-day responsibilities will include:

  • Providing a high level of customer service
  • Checking candidates ID documents and booking them in on the system
  • Ensuring the integrity and security of tests are maintained
  • Supervision and invigilation of tests
  • Explaining the test process to candidates and supporting with other queries
  • Reviewing tests and test centre scheduled
  • Performing daily test centre opening and closing procedures
  • Ensuring the test centre meets individual candidate needs in line with the Equality Act and our approach to diversity and inclusion
  • Handling and reporting incidents that could impact candidate testing
Your Work Schedule Our Test Centre Associate roles offer a flexible working pattern (either part-time or occasional shifts) with the potential for additional hours to suit you.Shifts could range from:
  • Mornings - 8.30am to 1pm/2pm
  • Afternoons - 12.30pm/1pm to 5.30pm/6.30pm
  • Full day - 8.30am to 5.30pm/6.30pm
  • Evenings - 4.30pm/5pm to 8.30pm/9.30pm
  • Afternoon & Evenings – 12pm/1pm to 8.30pm/9.30pm
This site operates 6 - 7 days per week, the ideal candidate needs to be available for all shift patterns and days and flexible to pick up regular Mornings, Afternoons, Evenings and Saturday and Sundays. What’s in it for you? The roles offer long term employment stability and the satisfaction of assisting people at a key moment in their lives. To be successful in this role, we are looking for someone with:
  • a full UK driving licence (although driving will not be required for all locations)
  • significant demonstrable experience in providing high-quality customer service
  • excellent attention to detail and accuracy
  • the ability to work under pressure to short timescales and multi-tasking to complete a variety of competing activities
  • experience in working with diverse customer groups
  • excellent judgment and decision-making skills
  • flexibility in working hours and days, including evenings and Saturday
  • the ability to remain calm and deal with confrontational candidates in a professional manner
Diversity and Inclusion We aim to ensure that no candidate or employee receives less favourable treatment on the grounds of gender, race, disability, sexual orientation, religion or belief, age, gender reassignment, marital or civil partnership status, pregnancy or maternity. We offer an interview to disabled candidates who meet the minimum criteria.Please note that the deadline for internal applicants for this role is16th May 2024#J-18808-Ljbffr

  • Easter Howgate, Midlothian, United Kingdom Venesky-Brown Full time €600

    Venesky-Brown's client, a public sector organisation in Edinburgh, is currently looking to recruit 2 x UCD Accessibility Leads for initial 6 month contracts with potential to extend on a rate of £600/day (Inside of IR35). These roles will be a hybrid of working at home and in the office. Responsibilities: - Perform accessibility audits of new...

  • Accessibility Lead

    3 days ago


    Easter Howgate, Midlothian, United Kingdom Lorien Full time

    ACCESSIBILITY LEAD - INITIAL 6 months - INSIDE IR35 Loriens leading Public Sector Client is looking for a highly experienced Accessibility lead with strong knowledge of User-Centred Design. Essential Skills: - Experience working at a lead level in a digital setting. Designing and delivering a wide range of accessibility and inclusive solutions including...

  • FPGA Engineer

    12 hours ago


    Easter Howgate, Midlothian, United Kingdom Lorien Full time

    FPGA Engineer ( Senior/Lead, VHDL ) - Edinburgh (Hybrid) Lorien's client, a Scottish success story and leader in their sector who already have a lot to be proud of, are continuing to grow. Having placed a number of people into the organisation ourselves, they have once again asked us to help them in their searches for new talent. On this occasion they...

  • FPGA Engineer

    3 days ago


    Easter Howgate, Midlothian, United Kingdom Lorien Full time

    FPGA Engineer ( Senior/Lead, VHDL ) - Edinburgh (Hybrid) Lorien's client, a Scottish success story and leader in their sector who already have a lot to be proud of, are continuing to grow. Having placed a number of people into the organisation ourselves, they have once again asked us to help them in their searches for new talent. On this occasion they...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    The Compliance function ensures the development and maintenance of a strong compliance culture by identifying and interpreting relevant regulatory rules that govern our business globally. Compliance teams work closely with business, legal, risk, and audit program infrastructure that identifies, measures and monitors compliance with applicable laws,...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    As Operational Risk Management lead reporting to the Chase UK Operational Risk Director, you will be responsible for the independent oversight of risk management practices in select areas of Chase UK Banking Products. Lead the Operational Risk coverage of select areas of Chase UK such as the Contact Centre and Data, whilst being part of a dynamic team of...


  • Midlothian, United Kingdom Heriot-Watt University Full time

    Purpose of Role: To provide sport science services for Oriam user groups including; Sports Union Clubs, Talent Development Programme, Oriam Performance Programmes and key partner organisations e.g. the Scottish Football Association. Summary of Key Duties and Responsibilities:  Plan, deliver and review sport science testing and feedback protocols, including...

  • KTP Associate

    2 months ago


    Midlothian, United Kingdom Heriot-Watt University Full time

    KTP Associate (Heriot-Watt University and Robbie Fluid Engineering Ltd)Salary: £37,100Contract Type: Full Time (35 hours per week), Fixed Term (24 months).Benefits: 28 days annual leave (includes bank and public holidays, and any period during which the Company closes down for Christmas and the New Year).About the OrganisationThe successful appointee...


  • Midlothian, United Kingdom Heriot-Watt University Full time

    PhD Scholarship with Graduate Teaching Assistantship  School of Social Sciences Doctoral Centre  The School seeks to award a number of PhD scholarships with associated Graduate Teaching Assistant (GTA) positions to outstanding doctoral candidates with clear potential to excel as academic teachers and researchers. The GTA PhD scholarship is a four-year...


  • Midlothian, United Kingdom Heriot-Watt University Full time

    Salary: Grade 6, Spine point 22 (£29,605) Contract: 0.25 FTE (8.75 hours per week) Teaching Assistant contract. The contract is fixed term for 48 months.  PhD Scholarship with Graduate Teaching Assistantship  School of Social Sciences Doctoral Centre  The School seeks to award a number of PhD scholarships with associated Graduate Teaching Assistant (GTA)...


  • Midlothian, United Kingdom The University of Edinburgh Full time

    UOE07 - £39,347 to £46,974.Institute of Particle and Nuclear Physics, School of Physics and AstronomyContract type - Fixed Term - 3 Years, From October 2024Full time - 35 Hours Per Week The Opportunity:The University of Edinburgh is inviting applications for a position of a postdoctoral research associate in experimental nuclear physics. As part of this...

  • Labourers Required

    7 days ago


    Midlothian, United Kingdom Search Consultancy Full time

    Search Construction is currently working with a number of high profile clients who are working on a wide range of exciting new projects in 2023 throughout Edinburgh, Lothians and Borders areas. Search Construction has requirements for experienced Labourers. The labourer's jobs are required for a project based in Musselburgh. - Hold a valid CSCS card - Must...

  • Senior UI/UX Designer

    2 weeks ago


    Midlothian, United Kingdom Head Resourcing Full time

    Senior UI/UX Designer - Edinburgh Sadly no sponsorship support can be providedI am looking for a passionate and skilled Senior UI/UX Designer to help design and deliver industry-leading products for our Edinburgh based client. The perfect matchThe ideal candidate is experienced in designing technical web-based products, excels in user interface design, and...


  • Midlothian, United Kingdom Luminant Generation Company LLC Full time

    Description Summary: *Flexible work location in Texas (Midlothian/Wise/Graham) This critical role plays a vital part in maintaining the smooth operation of Luminant's Fossil Generation Facilities. You'll be responsible for maintaining, calibrating, and troubleshooting protection and control equipment, ensuring the safe and efficient production of...


  • Midlothian, United Kingdom Lorien Remote Work Freelance Full time

    Power Platform Solutions Developer - 12 Months - Outside IR35 Loriens leading Public Sector client is looking to bring on an experienced Power Platform Solutions Developer on an initial 12 month contract. Key Responsibilities Application Development: Design and Build: Create custom business applications using Power Apps, including canvas apps and...


  • Dalkeith, Midlothian, United Kingdom Hays Full time

    Repairs and Voids Team leader required to support leading housing association based in Edinburgh city centre. (The successful candidate will have a background in social housing, either from a local authority or similar housing association. Experience managing contractors and scheduling repairs and maintenance is essential. This is an ideal role for an...


  • Dalkeith, Midlothian, United Kingdom Hays Full time

    Repairs and Voids Team leader required to support leading housing association based in Edinburgh city centre. (The successful candidate will have a background in social housing, either from a local authority or similar housing association. Experience managing contractors and scheduling repairs and maintenance is essential. This is an ideal role for an...


  • Midlothian, United Kingdom JPMorgan Chase & Co. Full time

    JPMorgan Chase & Co. is expanding its business and is investing in innovative ways to attract customers, deepen engagement and drive increased satisfaction through delightful interactions with digital products and experiences. Our team is at the heart of driving this transformation, focused on developing innovative offerings that put the customer at the...


  • Midlothian, United Kingdom Heriot-Watt University Full time

    Salary: Grade 6, Spine point 22 (£29,605) Contract: 0.25 FTE (8.75 hours per week) Teaching Assistant contract. The contract is fixed term for 48 months.  There are 2 opportunities available.  PhD Scholarship with Graduate Teaching Assistantship  School of Social Sciences, Department of Psychology  The School seeks to award a number of PhD scholarships...


  • Midlothian, United Kingdom Heriot-Watt University Full time

    PhD Scholarship with Graduate Teaching Assistantship  School of Social Sciences, Department of Psychology  There are 2 opportunities available. The School seeks to award a number of PhD scholarships with associated Graduate Teaching Assistant (GTA) positions to outstanding doctoral candidates with clear potential to excel as academic teachers and...