Contract Management and Quality Assurance Officer

1 month ago


London, United Kingdom Richmond Pharmacology Full time

Job Title: Head of Quality Assurance
Term: Permanent, Full-time
Salary: Competitive Salary + Benefits (Private Medical, Private Dental, Pension, Life Assurance, 33 days Annual leave (Inclusive of bank holidays & Many more)
Richmond Pharmacology is a leading Contract Research Organisation (CRO) specialising in early-phase clinical trials for pharmaceutical and biotechnology sponsors. With a commitment to excellence and innovation, we strive to advance medical research and contribute to the development of life-changing therapies.
The main purpose of the Head of Quality Assurance is to assure quality throughout Richmond Pharmacology. Promoting a quality culture of continual improvement to ensure all systems and procedures undertaken within Richmond Pharmacology are compliant with ICH-GCP Guidelines, and other applicable regulatory requirements.
Ensure Richmond Pharmacology continues to meet applicable quality standards by communicating any observations or deviations identified during day-to-day activities, and support with their resolution.
Ensure Non-Conformances (NCs)/Incident Reports (IRs) are tracked, assessed, reviewed, and approved using the electronic Quality Management System (eQMS) ensuring actions proposed contribute to continual quality improvement.
Ensure Quality Documents are reviewed for process improvements, are of a high standard in accordance with ICH-GCP, and approved using the eQMS.
Ensure the conduct of the QA risk assessment for studies, systems and vendors to prepare the audit schedule, including coordinating and performing audits for studies, systems and vendors as Lead Auditor, in accordance with the agreed audit schedule. Maintain the audit schedule in the electronic Quality Management System (eQMS), adapting priorities and documenting changes or updates as needed.
Ensure the preparation and review, and to present slides at meetings, including Quality Council and/or Executive Board meetings.
To ensure review of Computer System Validation (CSV) documents, and acting as QA approver, as necessary.
Ensure organisation of the QA mailbox, to facilitate prompt email responses, and ensure organisation of the QA shared area.
Ensure the promotion of a high-quality culture throughout Richmond Pharmacology through organising QA training for all staff.
Manage and train other QA staff, including distributing workload and monitoring task completion.
Excellent knowledge of Quality Assurance within the Pharmaceutical Industry
Strong knowledge of Quality Management Systems within the Pharmaceutical industry
Experience hosting Sponsor audits and/or Regulatory inspections



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