Service Manager

3 weeks ago

Southampton, United Kingdom Social Care in Action Full time €40,000 - €45,000

Service Manager-Counselling and Wellbeing Services Are you an experienced Service Manager with strong experience in the mental health, psycho-social and wellbeing sectors? If so, Options Wellbeing Trust is looking for a dynamic individual who can take the lead on implementing the organisation’s ambitious business and sustainability plans and ensure its social impact and commercial success in the future. If you have a passion for leading integrated teams, developing and managing services as well as building relationships with key stakeholders then this role could be the perfect opportunity for you What will I be doing? As the Service Manager with Options Wellbeing Trust, your role will be to manage and deliver the strategy as set out in the business plan with passionate leadership and operational teams, ensuring the highest quality clinical and organisational governance is met. You will be responsible for:

  • Ensuring the highest standards of clinical and organisational governance
  • Leading, growing, managing and maintaining an integrated team of staff, practitioners, trainees, lived experience volunteers and third party providers
  • Implementing the organisations strategy, sustainability and growth plans
  • Leading and managing workflow
  • Ensuring that all are safeguarded as the organisations Designated Safeguarding Lead
  • Managing mixed income streams and expenses, keeping to the budget and ensuring targets and key performance indicators are met
  • Building and maintaining relationships with key stakeholders
  • Supporting funding applications, implementing social impact projects and exploring partnership working opportunities
  • Preparing reports for the executive team, board, funders and commissioners
  • Working with the executive team within SCiA Group
The role will be essential in implementing and advancing our vision and mission and to provide the best possible outcomes for our clients. What will I need? Our leadership team including the Service Manager, Clinical Leads and experiences Safeguarding Leads are inspiring leaders and passionate advocates for both our teams and the individuals we support within Options Wellbeing Trust. To be successful in this role you will have:
  • Extensive experience, holding a Service Manager role, ideally within the mental health and wellbeing charity sector
  • A counselling qualification to level 4 (minimum) with at least 3 years’ experience delivering counselling within a community setting.
  • Demonstrable experience in managing services and social impact projects as well as well as leading initiatives that drive organisational growth.
  • Considerable experience leading and managing integrated teams
  • Experience in working to targets and budgets
  • Experience of identifying and managing relationships with key stakeholders
  • Experience in writing a range of reports for different purposes and stakeholders
Why choose Options Wellbeing Trust? Options Wellbeing Trust is a 50+ year old charity supporting local communities with their mental health and wellbeing. Options aims to bridge the gap between the NHS and extensive private provision, enabling accessibility to services before symptoms become exacerbated by long wait lists or not meeting NHS services criteria for treatment and support. Options delivers its services in person within its hubs, in the community, online and over the telephone for a range of mental health presentations and diagnosis. Our team of support staff, associate practitioners, trainees and lived experience volunteers are passionate about the services and support Options delivers and are dedicated to improving the outcomes and aspirations for all. Options Wellbeing Trust is part of a group of social enterprises called Social Care in Action. Social care in Actions is a charity with 30+ years’ experience serving local communities in southern England. It is made up of several not-for-profit social enterprises providing a range of reliable, person-centred care, wellbeing, counselling, transport and related services. SCA delivers a mix of publicly commissioned services, and those directly purchased by local people. We involve our communities in setting our priorities and evaluating our impact. By listening to individuals and building trusted relationships, our highly valued staff and volunteers support people with evidence-based, personalised programmes. Our holistic approach to meeting practical, social and emotional needs builds confidence, respects dignity and embraces individuality. If you are right for this role we will offer you:
  • A salary of between £40,000 and £45,000 dependent upon experience
  • 25 days’ annual leave entitlement, (plus bank holidays)
  • Paid day off on your birthday…….so you can relax
  • Access to Blue Light Card – discounts on high street stores and online in large national and local businesses.
  • Excellent refer a friend scheme
  • Employer contributory pension scheme
If this sounds like the career move you have been looking for we’d love to hear from you. If you would like to be a part of our welcoming team here at SCA, please apply by clicking the button below – upload your CV and a covering letter explaining how you meet the requirements in the skills & experience section of the application. We will then be in touch. If you’d like more information or an informal chat about this opportunity, please feel free to get in touch and we can arrange a call

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